Contact Orange Max it Customer Service

Why should I report an Issue with Orange Max it – Mali?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Orange Mali to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ● Manage your account and view all essential information, your offers, and your phone lines. ● Subscribe to call, SMS, Internet, and international call packages. ● Track your usage by checking your credit and Internet balance. ● Transfer phone credit from your Orange Mali mobile line to other numbers and help your loved ones with just a few clicks. ● Purchase Internet packages and browse at 4G speed by choosing from a selection of daily, weekly, and monthly packages, or enjoy the Internet Night Pass. ● Opt for Séwa Koura packages designed to fit various budgets, offering a smart mix of calls, Internet, and SMS. ● Customize your Né Taa package according to your budget and needs. ● Renew your high-speed 4G or Fiber Internet subscription for your Orange Mali Internet offers in a few easy steps, whether for your So'box Fixe, So'box Fibre, or So'box Mobile. ● Get a mobile Internet volume loan with Djiguiya Mobile Internet or borrow communication credit with Djiguiya Voice. ● Join our Orange Loyalty program to check your status and explore the exclusive gift catalog. ● Transfer money (regional or national) securely, whether to Orange Mali subscribers or non-Orange Mali beneficiaries, with Béka Transfer. ● Withdraw money from your electronic wallet for smooth and personalized financial management, tailored to your needs. ● Buy ISAGO credits and simplify recharging your prepaid EDM meters. ● Pay your bills without moving, whether for electricity and water services (EDM bills, SOMAGEP bill). ● Browse the online store on Max it and discover a variety of items, from smartphones to phone accessories, including our So'box offers. ● Dive into a gaming world by exploring our exciting collection of games offered by Playweez and Gameloft. ● Discover a vast selection of captivating Video on Demand (VOD) with Wido and Voxda by Orange.

2. Enjoy unlimited access to a rich variety of African series, films, and documentaries. ● Book your seats for shows and concerts and buy your tickets on Max it through our ticketing service. ● Scan the QR code at our authorized merchants and enjoy a secure and simplified shopping experience. ● Download your Orange QR Code card in electronic version from Max it to make your payments securely.

1. I love this app so much, each and every owner of a mobile phone should download it.

2. Cannot do any operations because the app froze most of the time.

3. Need lots of improvementThe update is not working well.

4. Some kind of network problem.There is a bug in new version.

5. Pls fix it as soon as possibleWonderful experience.

1. Fix Orange Max it Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Orange Max it: Restarting the app will resolve most errors.
2. Update the Orange Max it App. Here is how:
   1. On Android goto PlayStore » Search for "Orange Max it" » Open Orange Max it – Mali » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orange Max it » click "UPDATE".
3. Clear Orange Max it – Mali app cache: Clearing cached data will force your app to retrieve the latest data directly from Orange Max it servers.
   1. On Android, goto Settings » Apps » Select "Orange Max it – Mali" » click Storage » click "Clear Cache".
4. Check Orange Max it app permissions. If any of these permissions required to use your device's features are disenabled, Orange Max it might not work.
5. Uninstall and reinstall Orange Max it. If nothing else has worked, completely uninstall Orange Max it then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Orange Max it not working

2. Fix Orange Max it Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Orange Max it be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Orange Max it not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Orange Max it may not be able to connect to the Internet when running in the background.