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1. I use the app to pay my bill and every month it doesn't show payment confirmation and show my bill as due even after my bank confirmation that the amount was paid! I used to call customer service to complain where they ask me to send a screenshot from MU bank SMS notification, but now I just ignore it hoping they will realize the issue!!!Very easy to use for variable purposes.

2. Poor rate if possible 😡 The number added to the freemax Family isnt appearing anymore .. So I am not able to remove or add new member .. Only done through #0# code.. Take care, as after your last system drop, alot of issues are showing in your apps and messages: incorrect data in notification messages , missing payments in DSL February bills.. etc.

3. And crashes every other day and has no option to schedule payments automatically.Just installed the latest update, horrible mistake, nothing works anymore.

4. Which becomes so frustratingSuddenly doesn't load my home 4G information although I'm connected to the wifi and opts out a username and a password! Since the new update it's impossible for me to get in the app as i used to do.

5. Hope you fix it soonNo bill payment confirmation... Every Month!!! The app is very much frustrating.

6. I don't understand how people say it doesn't give confirmation for bills because it shows the smallest details for you whenever you do something.

7. And that's NOT okayIt is a shame for a telecommunications company to face its clinets with an app that doesn't save credit card data.

8. I also have orange cash and sometimes I pay an amount of my bill and the app immediately deduct this amount from the original bill.

9. Every time you guys update it the app becomes worse.

10. The app seems like it is developed by college students , it works but it feels like it will crash anytime.

11. Great 👍 I have been using this app for a long time now and it's really useful.

1. Fix My Orange Egypt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Orange Egypt: Restarting the app will resolve most errors.
2. Update the My Orange Egypt App. Here is how:
   1. On Android goto PlayStore » Search for "My Orange Egypt" » Open My Orange Egypt » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Orange Egypt » click "UPDATE".
3. Clear My Orange Egypt app cache: Clearing cached data will force your app to retrieve the latest data directly from My Orange Egypt servers.
   1. On Android, goto Settings » Apps » Select "My Orange Egypt" » click Storage » click "Clear Cache".
4. Check My Orange Egypt app permissions. If any of these permissions required to use your device's features are disenabled, My Orange Egypt might not work.
5. Uninstall and reinstall My Orange Egypt. If nothing else has worked, completely uninstall My Orange Egypt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Orange Egypt not working

2. Fix My Orange Egypt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Orange Egypt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Orange Egypt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Orange Egypt may not be able to connect to the Internet when running in the background.