Published by NLL

Report an issue with Screen Recorder.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with Screen Recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NLL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Screen Recorder image 1 contact Screen Recorder image 2

Screen Recorder Customer Insights

1. Please fix this I beg you, but other than that the app is pretty good.I love this app it works better on phones or tablets than computers to be honest i love it because it's not like other screen recorders where they have it in the middle of the screen and it starts recording roght away and they give you a heads up before it starts so you don't get confused.

2. A ten second delay would be cool to avoid editing out the switch to the window you want to record, but for all I know there is one lol great tool, especially for any gamer looking to share gameplay, for 2 bucks it's a no brainer - in fact next person who wants to try it can tell the company it's on me - they can give you my license and I'll buy a new one, that works!!!I wouldn't recommend this app.

3. Please make an option to turn the audio off.I'm giving this a 2 because not I don't hate it it's just that I put in a setting where if u tap the corner of the screen, it pauses the recording, but now I can't find the setting to turn it off! It's almost like it wasn't there at all like it's disappeared.

4. When I try to record clips, I have to leave the whole app to record and get clips instrad of just simply swiping down at the top of my screen to stop recording.

5. Whenever I try and cut out parts of the recording, it says "Edited succesfully" and nothing happensWorks fantastic! Haven't checked other features if any, but core function is simple, intuitive, and vids are excellent quality.

6. It records my screen with heaps of lag, the main part that really bugs me is that you can't record with sound coming from your screen, even when you select it to do so in the settings.

7. This used to work great but now, every time I try to record something, I get an error that pops up in a small black bar at the bottom of the screen right after I begin to record and it doesn't record anything.

8. I had to uninstall it to make it stop recording.I can't use it! It doesn't save my recordings and records audio.

9. I have to keep hitting "wait", even as I'm typing this! And on my notifications tab, when I hit "Stop recordin," it does nothing, it just keeps on recording! I do not recomend this app.

10. After downloading, it asked for way too many permissions, then I started a recording and it wouldn't let me stop the recording.

11. I'm trying to record a YouTube video right now, and every 25 seconds, the frustratingly familiar notification keeps popping up on my screen: "SCR Isn't Responding.

Steps to Troubleshoot & Fix Screen Recorder Issues

1. Fix Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Screen Recorder: Restarting the app will resolve most errors.
  2. Update the Screen Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Recorder" » Open Screen Recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Recorder » click "UPDATE".
  3. Clear Screen Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Recorder servers.
    1. On Android, goto Settings » Apps » Select "Screen Recorder" » click Storage » click "Clear Cache".
  4. Check Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Recorder might not work.
  5. Uninstall and reinstall Screen Recorder. If nothing else has worked, completely uninstall Screen Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Recorder not working

2. Fix Screen Recorder Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Recorder may not be able to connect to the Internet when running in the background.

Reported Issues