Contact ACR Phone Customer Service

Why should I report an Issue with ACR Phone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NLL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Issue, if I loan my phone to someone to use, I don't want them seeing I have call recordings! Uh, the whole point of call recordings is primarily to CYA! Made a call and someone noticed I had a recordings tab on the right! USELESS!After many years of good experience with the earlier version of ACR, I was a bit nervous about making the change to "Blue." But my hat is off to all of the team who put this new version together.

2. I like many of the specific changes, including the bold immediate reminder to keep or toss a call, the easy navigation, the seemless link to all my contacts, and the complete replacement of my Samsung phone app.

3. So why not just honor the agreement? I don't want the new features, just that I want what I was promised.I think it's such a good dialer, thoughtfully coded, and feature rich, that I bought the lifetime premium license.

4. ACR phone solved both problems for me while also coming with the ability to record calls.The previous free (red) version was great--and so easy to use--just set and forget.

5. I am on the road a lot with my job & being able to record a conversation is incredibly important since I do not want to be writing, talking & driving at the same time.I have been using the app since 2012 and it does what it says it does.

6. It is the only app I know that works on a Samsung s22 ultra that will record calls since Google keeps blocking this feature.

7. Also you are forced to pay for premium version if you want the call quality to be high (medium-quality is all you get for free).

8. It's easy to accidentally call someone while trying to hit the Google dialer's dialpad button, and you couldn't hide contacts at all.

9. Nothing I tried would get it to work again so I tried ACR Phone and it works almost as good.

10. The last 2 times I tested the call recording feature, it didn't work at all for me.

11. Unfortunately it only works on speaker & phone, will not work on any Bluetooth devices but even with this limitation it's much better than having nothing at all.

1. Fix ACR Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ACR Phone: Restarting the app will resolve most errors.
2. Update the ACR Phone App. Here is how:
   1. On Android goto PlayStore » Search for "ACR Phone" » Open ACR Phone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ACR Phone » click "UPDATE".
3. Clear ACR Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from ACR Phone servers.
   1. On Android, goto Settings » Apps » Select "ACR Phone" » click Storage » click "Clear Cache".
4. Check ACR Phone app permissions. If any of these permissions required to use your device's features are disenabled, ACR Phone might not work.
5. Uninstall and reinstall ACR Phone. If nothing else has worked, completely uninstall ACR Phone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ACR Phone not working

2. Fix ACR Phone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ACR Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ACR Phone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ACR Phone may not be able to connect to the Internet when running in the background.