Contact Call Recorder Customer Service

Why should I report an Issue with Call Recorder - ACR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NLL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've tried most all the other call recorder apps on the play store & non of them record both sides of conversation.

2. It records both sides of the conversation, which is something that most call recording apps seem unable to do right now for some reason.

3. I will have to search for an alternate call recording app.I've been using this for a few weeks now, and it's perfect for me.

4. So that's a huge plus! However, it does throw up a notification at the end of every call that says something like "No Phone Number." It seems to serve no purpose, and there's no way to turn it off.

5. Almost every time I am listening to a recording, I hit the rewind arrows and it mistakenly registers as hitting the beginning of the recording's status bar.

6. It sounds like a recording of a recording, but somehow it picks up both my voice and the caller's voice without much issue when I'm using my headset.

7. I'm tough to please, but very happy with this app!Android 9 "Pie" (ugh, what an awful name) took away various native methods and workarounds that previous version's call recorders could use.

8. This app records both sides, it's very clear, so clear you can hear everything going on in the back ground as well & you don't have to turn it on every time u want to use it records automaticly.

9. This is incredibly annoying, as the you loose your place in the recording, and the recording start playing from the very beginning.

10. Recently it stopped working and shuts off without warning and does not record my phone calls.

11. If I could get rid of that notification, I would give this 5 stars.this is the best app to use when you want to record a call.

1. Fix Call Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Call Recorder: Restarting the app will resolve most errors.
2. Update the Call Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Call Recorder" » Open Call Recorder - ACR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call Recorder » click "UPDATE".
3. Clear Call Recorder - ACR app cache: Clearing cached data will force your app to retrieve the latest data directly from Call Recorder servers.
   1. On Android, goto Settings » Apps » Select "Call Recorder - ACR" » click Storage » click "Clear Cache".
4. Check Call Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Call Recorder might not work.
5. Uninstall and reinstall Call Recorder. If nothing else has worked, completely uninstall Call Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Call Recorder not working

2. Fix Call Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Call Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Call Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Call Recorder may not be able to connect to the Internet when running in the background.