Published by Nexonia on Mar 7, 2024

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Why should I report an Issue with Nexonia Expenses?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nexonia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Nexonia Expenses

1. Nexonia's expense report application allows users to enter expenses, take pictures of receipts with the camera and then submit them for approval.

2. With the push of a button, all expense reports, their receipts and any modifications will synchronize with the full Nexonia expense management solution.

3. It's part of a full corporate expense solution and a Nexonia account is required to use it.

4. This app requires an existing Nexonia account, which you can register for using this application or by visiting (including a free 30 day trial).

5. This Nexonia's expense report application for Android.

6. Our full expense management system has full accounting integration, unlimited and flexible approval steps, line item approval and rejection, full reporting capabilities and user/security management.

Nexonia Expenses Customer Insights

1. I reinstalled it but still keeps crashing:( cannot do my expenss that way.If you are a business looking for an easy, quick, accurate app for your employees that have mileage expenses or reimbursement expenses such as dining potential customers, traveling expenses, etc.

2. And next time you open it, you will get app not responding error every 10 secondsBuggy, keeps crashing, and I even tried reinstalling itCan't sync between desktop version and app all the times.

3. I can't read the small print of a receipt in a thumbnail and changing the names of the files so they are identifiable is useless because it foesnt display file names.

4. The app doesn't allow me to manually navigate my own file directories and the thumnail only view without displaying file names is useless.

5. My new problem with the update from last week involves often forcing me to do a full sync and the app stays stuck on syncing for over 35 minutes.

6. Wish they would improve their products.Even with last week's update, I continue to have a great deal of time wasted on Nexonia.

7. Still Keeps CRASHING, please fix!Same problem as several other post.

8. The photo management and file navigation of this app forces me to transfer my receipts to a computer and do it from there.

9. Your accounting department will love you for it!App worked flawlessly on my old samsung phone, now I have a new samsung and the app crashes immediately after hitting the login button.

10. App keeps crashing all the time.

11. This often happens whenever I open the appApp keeps craching on Android 13.

Steps to Troubleshoot & Fix Nexonia Expenses Issues

1. Fix Nexonia Expenses Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nexonia Expenses: Restarting the app will resolve most errors.
  2. Update the Nexonia Expenses App. Here is how:
    1. On Android goto PlayStore » Search for "Nexonia Expenses" » Open Nexonia Expenses » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nexonia Expenses » click "UPDATE".
  3. Clear Nexonia Expenses app cache: Clearing cached data will force your app to retrieve the latest data directly from Nexonia Expenses servers.
    1. On Android, goto Settings » Apps » Select "Nexonia Expenses" » click Storage » click "Clear Cache".
  4. Check Nexonia Expenses app permissions. If any of these permissions required to use your device's features are disenabled, Nexonia Expenses might not work.
  5. Uninstall and reinstall Nexonia Expenses. If nothing else has worked, completely uninstall Nexonia Expenses then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nexonia Expenses not working


2. Fix Nexonia Expenses Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nexonia Expenses be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nexonia Expenses not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nexonia Expenses may not be able to connect to the Internet when running in the background.

Reported Issues