Contact The Neurosurgical Atlas Customer Service

Why should I report an Issue with The Neurosurgical Atlas?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Neurosurgical Atlas to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With 1200 detailed and unparalleled surgical videos, 400 chapters, 9000 illustrations and intraoperative images, the Atlas extends the operator’s experience for managing challenging operative moments.

2. The most critical and life saving lessons in managing cranial operations and complication avoidance are emphasized.

3. The Neurosurgical Atlas is the most comprehensive and respected authority for microsurgical techniques in the world.

4. It is an indispensable resource in preparation for complex brain operations.

5. Finally, the Atlas is being continuously updated through inclusion of new materials. * Receive push notification when new content is published. * View and zoom in on over 9000 illustrations and intraoperative images. * Watch our vast collection of surgical video Cases that provide concise roadmaps for execution of the most complex operations. * Watch our Grand Round series of webinars and learn technical pearls from master surgeons.

1. Running on Samsung Galaxy Note 10 plusThe best app for neurosurgery residents and freshers...I love grand rounds session which is pretty informative...Dr Aaron s efforts has to be appreciated...sir do add more operative and grand rounds about translab ,farlateral app, complex spine and endovascularThe best thing out there...Only thing leaving me wanting is the lack of a bookmark option...at least in the android version..Of younguys can look into it..Thanksthis updated version is not opening at all.

2. No content is accessible.It just restart automatically, you can't read anything due to repeated restart , I hope u find a solution for this amazing app.Unfortunately it does not work at all.

3. The best part, its absolutely free!I know from the website there is great content but the app itself currently just opens a logo on my device and is unable to open the actual app.

4. Before it was stuck on the logging in process.APP freezes on the first screen without showing content.

5. The app freezes.This is the best app on neurosurgery with amazing detail and diagrams.

6. The idea is good, but the actual interface of the app is not working.

7. I'm trying to read a table and it just shows the title and nothing else.

8. :( Edit: now its working like a charm.

9. some fatal error msg pops up everytime.

10. anyone else here has similar experience?Amazing app., I'm a psychiatrist who really appreciates learning more about neurosurgery.

1. Fix The Neurosurgical Atlas Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Neurosurgical Atlas: Restarting the app will resolve most errors.
2. Update the The Neurosurgical Atlas App. Here is how:
   1. On Android goto PlayStore » Search for "The Neurosurgical Atlas" » Open The Neurosurgical Atlas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Neurosurgical Atlas » click "UPDATE".
3. Clear The Neurosurgical Atlas app cache: Clearing cached data will force your app to retrieve the latest data directly from The Neurosurgical Atlas servers.
   1. On Android, goto Settings » Apps » Select "The Neurosurgical Atlas" » click Storage » click "Clear Cache".
4. Check The Neurosurgical Atlas app permissions. If any of these permissions required to use your device's features are disenabled, The Neurosurgical Atlas might not work.
5. Uninstall and reinstall The Neurosurgical Atlas. If nothing else has worked, completely uninstall The Neurosurgical Atlas then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Neurosurgical Atlas not working

2. Fix The Neurosurgical Atlas Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Neurosurgical Atlas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Neurosurgical Atlas not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Neurosurgical Atlas may not be able to connect to the Internet when running in the background.