Contact Art Museum Customer Service

Why should I report an Issue with Art Museum -The Arts & Culture?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Epic Innovations Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Settings have been checked and double checked! Apparantly the app doesn't play well on tablets but will on little android smart phone screens.

2. No Internet Connection Error despite being connected.

1. Fix Art Museum Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Art Museum: Restarting the app will resolve most errors.
2. Update the Art Museum App. Here is how:
   1. On Android goto PlayStore » Search for "Art Museum" » Open Art Museum -The Arts & Culture » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Art Museum » click "UPDATE".
3. Clear Art Museum -The Arts & Culture app cache: Clearing cached data will force your app to retrieve the latest data directly from Art Museum servers.
   1. On Android, goto Settings » Apps » Select "Art Museum -The Arts & Culture" » click Storage » click "Clear Cache".
4. Check Art Museum app permissions. If any of these permissions required to use your device's features are disenabled, Art Museum might not work.
5. Uninstall and reinstall Art Museum. If nothing else has worked, completely uninstall Art Museum then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Art Museum not working

2. Fix Art Museum Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Art Museum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Art Museum not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Art Museum may not be able to connect to the Internet when running in the background.