Contact Rosetta Stone Customer Service

Why should I report an Issue with Rosetta Stone: Learn, Practice?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rosetta Stone Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But it's only on certain pictures, most of them work fine but when it doesn't work I get it wrong because it doesn't hear anything I say.A bit overwhelming to dive into full words, but is very fun and when you nail the pronunciation, it sounds like the language is your first, which is super satisfying, but some of the features, like the one you see first on one of the pages, is subscription-locked, but the free version has enough.

2. Also I'm having dental surgery soon and won't be able to do my speaking so if there's a way around that, lmk.I began at intermediate and delved into semi-long sentences with no option to slow down or press words for pronunciation learning.

3. An option to slow speaking would be useful or a plug-in-and-listen tool for words.The exercises were painfully slow and if you don't pronounce it as slowly as the recording then it is marked wrong.

4. The customizable options for the lessons, extra content download, and the translate option that pauses the lesson to translate anything on screen makes it extremely user and learning friendly.

5. My only gripes are that when you have to select a picture that matches to a phrase, the pics are so tiny I've selected the wrong ones because I can't really identify them, and that you can't translate in every page.

6. Original: I feel like this app would work great except that several times during the speaking lesson, the microphone does not pick up any sound.

7. With discipline it really does work! Only complaint is the voice recognition and grading doesn't pick up my voice at all.

8. It's unusable in the current state.The language learning seems decent enough, but the software is clearly designed for much bigger screens.

9. The app asks you to speak different words or parts of words and it marks most of them wrong.

10. Good, could be a little better.I want to enjoy the app and learning new languages, but for the love of technology, it refuses to hear me speak.

11. Very frustrating.Doesn't work on andriod phones.

1. Fix Rosetta Stone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rosetta Stone: Restarting the app will resolve most errors.
2. Update the Rosetta Stone App. Here is how:
   1. On Android goto PlayStore » Search for "Rosetta Stone" » Open Rosetta Stone: Learn, Practice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rosetta Stone » click "UPDATE".
3. Clear Rosetta Stone: Learn, Practice app cache: Clearing cached data will force your app to retrieve the latest data directly from Rosetta Stone servers.
   1. On Android, goto Settings » Apps » Select "Rosetta Stone: Learn, Practice" » click Storage » click "Clear Cache".
4. Check Rosetta Stone app permissions. If any of these permissions required to use your device's features are disenabled, Rosetta Stone might not work.
5. Uninstall and reinstall Rosetta Stone. If nothing else has worked, completely uninstall Rosetta Stone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rosetta Stone not working

2. Fix Rosetta Stone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rosetta Stone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rosetta Stone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rosetta Stone may not be able to connect to the Internet when running in the background.