Contact Link Pro Customer Service

Why should I report an Issue with Link Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Navico GoFree to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Link Pro streamlines the commissioning process for new Simrad, Lowrance, and B&G systems, making it simpler for Certified Dealers to capture system configurations and certify vessels for on-board support.

2. Link Pro gathers all system information from a vessel’s network, and uploads that information to a secure cloud service to assist with future Navico service requests.

3. Installation details and settings are also emailed to the Certified Dealer, to facilitate easy restoration of a boat owner’s original settings and other dealer-level service requests.

1. This app is useless unless your a dealer and navico can be bothered to update their link your boat app so you can use is with new androidsprompted to sign in with user account info.....which I don't have, doesn't give the option to create account!?????can't register to login.

2. useless appcant login stinks,what poor job of a software set upcant even login inShould state this is not for consumers.

1. Fix Link Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Link Pro: Restarting the app will resolve most errors.
2. Update the Link Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Link Pro" » Open Link Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Link Pro » click "UPDATE".
3. Clear Link Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Link Pro servers.
   1. On Android, goto Settings » Apps » Select "Link Pro" » click Storage » click "Clear Cache".
4. Check Link Pro app permissions. If any of these permissions required to use your device's features are disenabled, Link Pro might not work.
5. Uninstall and reinstall Link Pro. If nothing else has worked, completely uninstall Link Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Link Pro not working

2. Fix Link Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Link Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Link Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Link Pro may not be able to connect to the Internet when running in the background.