Contact Nationwide VetHelpline Customer Service

Why should I report an Issue with Nationwide VetHelpline®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nationwide to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Oh and there is nobody willing to discuss toxicology - only "go see your vet"Clean looking app, but getting "error loading pets" which renders it pretty useless unfortunatelyCan't type in chat as the box never opens on Android, glitchy appLogin does not work, error message points to a useless FAQ page that blames the user.295.7BILLION DOLLARS YOU ARE WORTH and 29 BILLION DOLLARS A year you profit off of US.. yet this company has yet to fix this app.

2. I signed in through the website and asked for recommendations on a probiotic and preventive for heartworm/flea/tick medication and was told they cannot prescribe or recommend anything by brand name???? What exactly does this service provide???Does not work.

3. Great service, app could be a little more intuitive .Asks me to login using my Nationwide credentials, then I am prompted to choose my email address so I can be sent a temporary access code.... That never comes.

4. Therefore this is almost a must in today's world(when speaking on apps and importance)... what is the reason for these technicall issues? And why are they still issues for EVERYONE?It won't let me type anything.

5. They are unable to offer any real advice out of fear of liability and litigation but to pretend this is useful is laughable.

6. My choice was go through emergency, wait and hope, or try this service that came with their insurance.

7. Us pet owners are extremely particular and caring when it comes to our furry family members.

8. I paid for what? I'm staring at a screen and my cat is not getting help.

9. Like so many other 'help line' services 99.9 % of the responses will be to go see your veterinarian.

10. But, once I got the app installed and my Nationwide account set up it was easy enough to chat with someone.

11. I have been impressed with the follow-up making sure my dog was doing well.

1. Fix Nationwide VetHelpline Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nationwide VetHelpline: Restarting the app will resolve most errors.
2. Update the Nationwide VetHelpline App. Here is how:
   1. On Android goto PlayStore » Search for "Nationwide VetHelpline" » Open Nationwide VetHelpline® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nationwide VetHelpline » click "UPDATE".
3. Clear Nationwide VetHelpline® app cache: Clearing cached data will force your app to retrieve the latest data directly from Nationwide VetHelpline servers.
   1. On Android, goto Settings » Apps » Select "Nationwide VetHelpline®" » click Storage » click "Clear Cache".
4. Check Nationwide VetHelpline app permissions. If any of these permissions required to use your device's features are disenabled, Nationwide VetHelpline might not work.
5. Uninstall and reinstall Nationwide VetHelpline. If nothing else has worked, completely uninstall Nationwide VetHelpline then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nationwide VetHelpline not working

2. Fix Nationwide VetHelpline Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nationwide VetHelpline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nationwide VetHelpline not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nationwide VetHelpline may not be able to connect to the Internet when running in the background.