Published by NafTech

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Why should I report an Issue with Duplicate File Remover - Dupli?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NafTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Duplicate File Remover Customer Insights

1. Now I fear that valuable information has been exposed since it shut down after asking permissions for my media and files.... BEWARE!It's not a good app, it freezes every time after displaying the duplicate and then crashes after waiting for 5 to 10 minutes! 😞What an amazing garbage app!!!!!! I freezes your divce to show you whole sceen adds.

2. This functionality stores an individual duplicate file which results in creating duplicate content such as Documents, images, audio, video and other.Duplicate file remover is very good application.

3. Duplicate file remover will automatically scan your phone storage and SD card as soon as you download any new Document, audio, video, etc...App malfunctioned then shut down before I could see any results.

4. We can also remove duplicate any files like these audio, videos, Pictures etc.

5. LOOOOOSER app.First, it's filled with ads and it didn't detect any duplicate files.

6. Just look at the duplicates and by dates you can remember if it's been altered if you're going to want both original & altered/change copy.

7. Uninstalled.Sweet! However, do look and check that you don't delete a changed or altered file, photo, video etc.

8. Works okay the first time but did find a lot of duplicates.

9. Having wasted so much time and effort testing so many of these apps I have found my app, or so I thought.

10. I've just deleted over 1000 duplicates manually which took ages.

11. What a joke.I know there are a lot of duplicates from photos to documents.

Steps to Troubleshoot & Fix Duplicate File Remover Issues

1. Fix Duplicate File Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate File Remover: Restarting the app will resolve most errors.
  2. Update the Duplicate File Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate File Remover" » Open Duplicate File Remover - Dupli » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate File Remover » click "UPDATE".
  3. Clear Duplicate File Remover - Dupli app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate File Remover servers.
    1. On Android, goto Settings » Apps » Select "Duplicate File Remover - Dupli" » click Storage » click "Clear Cache".
  4. Check Duplicate File Remover app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate File Remover might not work.
  5. Uninstall and reinstall Duplicate File Remover. If nothing else has worked, completely uninstall Duplicate File Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate File Remover not working


2. Fix Duplicate File Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate File Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate File Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate File Remover may not be able to connect to the Internet when running in the background.

Reported Issues