Contact The Star Press eNewspaper Customer Service

Why should I report an Issue with The Star Press eNewspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Muncie is a big enough town that reporters should be able to find more to talk about.Have thoroughly enjoyed the convenience of having the Star Press at my fingertips wherever I go any time of the dayI have been 2 weeks of paying for this app & can't access waiting for their update.Really like always having the newspaper available.it takes you to play store every time to open app.Nice to actually be able to read this newspaper.

2. Not sure how to correct problem?I love reading the local news but I feel there are way too many ads in the paper and not as many articles.

3. While app works fine on my phone it doesn't work on my pad at all.

4. It's always telling me that there's a problem with a certicate not being trusted.

5. Have removed and reinstalled app several times to have it work briefly and then stop again.

6. Doesn't happen with any other apps.

1. Fix The Star Press eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Star Press eNewspaper: Restarting the app will resolve most errors.
2. Update the The Star Press eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "The Star Press eNewspaper" » Open The Star Press eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Star Press eNewspaper » click "UPDATE".
3. Clear The Star Press eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The Star Press eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "The Star Press eNewspaper" » click Storage » click "Clear Cache".
4. Check The Star Press eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, The Star Press eNewspaper might not work.
5. Uninstall and reinstall The Star Press eNewspaper. If nothing else has worked, completely uninstall The Star Press eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Star Press eNewspaper not working

2. Fix The Star Press eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Star Press eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Star Press eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Star Press eNewspaper may not be able to connect to the Internet when running in the background.