Published by Express Newspapers on Sep 5, 2024

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Why should I report an Issue with Daily Star Newspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Express Newspapers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Daily Star Newspaper Customer Insights

1. As for being hard to cancel your subscription, there's a bloody big button on the app page!Absolutely pathetic, been subscribed for over 4 years suddenly its declining my payment, no matter what I try it won't let me pay and has blocked me 😤Absolutely rubbish after recent updates and when I cancelled subscription they cut me off straight away but I still had 2 weeks subscription paid! This day's you can even get robbed for 2p.

2. Shame on you Daily StarPaper excellent, app dreadfully slow thus I am cancelling my subscription.App locks up and is constantly failing to workl love Reading the Daily star and it's a Good way to Past the Time.Too slow and payment required.

3. Maybe it is a separate thing now.Loved the online version, especially as 14 day free trial covered our holiday.

4. Even if we signed up for subscription we would be happy as we would save money and paper.

5. Unfortunately I had to unsubscribe as my card payment kept being rejected.

6. So I e-mailed the Daily Star Newspaper people through a link within the app and have now successfully set up payment with them.

7. At the mo' paper version on home turf is preferred.Don't know why this app has plenty of rubbish reviews.

8. I'll just enjoy my monthly subscription for less than £7.

9. Free and available online, on the beach.

10. I removed the app from my Google Play and can't seem to get it back.

11. The supplements and puzzle pages also downloaded.

Steps to Troubleshoot & Fix Daily Star Newspaper Issues

1. Fix Daily Star Newspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Daily Star Newspaper: Restarting the app will resolve most errors.
  2. Update the Daily Star Newspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Daily Star Newspaper" » Open Daily Star Newspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daily Star Newspaper » click "UPDATE".
  3. Clear Daily Star Newspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Daily Star Newspaper servers.
    1. On Android, goto Settings » Apps » Select "Daily Star Newspaper" » click Storage » click "Clear Cache".
  4. Check Daily Star Newspaper app permissions. If any of these permissions required to use your device's features are disenabled, Daily Star Newspaper might not work.
  5. Uninstall and reinstall Daily Star Newspaper. If nothing else has worked, completely uninstall Daily Star Newspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Daily Star Newspaper not working


2. Fix Daily Star Newspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Daily Star Newspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Daily Star Newspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Daily Star Newspaper may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please would you cancel my daily star subscription , Thank you

    — by David Heslop 2 years ago

  • I want to stop my subscription for the daily star because I don’t use it anymore

    — by Robert Burke 2 years ago

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