Published by Gannett

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Why should I report an Issue with Free Press eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Free Press eNewspaper

1. Introducing Burlington Free Press eNewspaper app, where subscribers can read The Burlington Free Press with all the stories, photos and ads shown just as it appears in print.

2. Subscribers can use their current account login to access current and back issues.

Free Press eNewspaper Customer Insights

1. Tends to freeze...especially if an article has been shared.I'm just gonna be me on my this month from you soon and have you about something that way we can be there by for the documents and Sunday morning newspaper weekly email newsletter only good thing is I just wanted to let you say thank you very much.Works well and I like the formatHad some growing pains but pretty decent now.love that it looks like the actual newspaper page bt pageThere was not a free press today, only usa today.Happy with this app.

2. I can get the previous editions on my newer phone, though.The new release is much improved.

3. On this tablet (Samsung 10) I now cannot get previous editions.

4. Now works well with android.Could not get to the new news.

5. Looked nice but not functional.Shaky app.

6. Great PRINT version.

7. It occasionally stops, but is easy to restart.

8. Just all the states are listed for some reason.

Steps to Troubleshoot & Fix Free Press eNewspaper Issues

1. Fix Free Press eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free Press eNewspaper: Restarting the app will resolve most errors.
  2. Update the Free Press eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Free Press eNewspaper" » Open Free Press eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free Press eNewspaper » click "UPDATE".
  3. Clear Free Press eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Free Press eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Free Press eNewspaper" » click Storage » click "Clear Cache".
  4. Check Free Press eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Free Press eNewspaper might not work.
  5. Uninstall and reinstall Free Press eNewspaper. If nothing else has worked, completely uninstall Free Press eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free Press eNewspaper not working


2. Fix Free Press eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free Press eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free Press eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free Press eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues