Published by Doğuş Yayın Grubu

Report an issue with Eurostar TV.
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Why should I report an Issue with Eurostar TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Doğuş Yayın Grubu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Eurostar TV

1. Eurostar TV Türkiye’den ve Almanya’dan yayınlar ile yurtdışında yaşayan Türk izleyicilere yayın yapmaktadır.

2. Eurostar TV bir Doğuş Yayın Grubu kuruluşudur.

3. Uygulama ile sadece Eurostar TV değil, NTV Avrupa TV, Kral TV ve Kral World canlı yayınlarını mobil cihazlarınızdan seyredebilirsiniz.

Eurostar TV Customer Insights

Steps to Troubleshoot & Fix Eurostar TV Issues

1. Fix Eurostar TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eurostar TV: Restarting the app will resolve most errors.
  2. Update the Eurostar TV App. Here is how:
    1. On Android goto PlayStore » Search for "Eurostar TV" » Open Eurostar TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eurostar TV » click "UPDATE".
  3. Clear Eurostar TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Eurostar TV servers.
    1. On Android, goto Settings » Apps » Select "Eurostar TV" » click Storage » click "Clear Cache".
  4. Check Eurostar TV app permissions. If any of these permissions required to use your device's features are disenabled, Eurostar TV might not work.
  5. Uninstall and reinstall Eurostar TV. If nothing else has worked, completely uninstall Eurostar TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eurostar TV not working


2. Fix Eurostar TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eurostar TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eurostar TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eurostar TV may not be able to connect to the Internet when running in the background.

Reported Issues

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