Contact Kansas City Star Newspaper Customer Service

Why should I report an Issue with Kansas City Star Newspaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McClatchy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Oh, and it is still pretty much impossible to share stories using the app- do you not want people to be able to see your product on social media?? GIANT FAIL AGAIN, KC STAR.Good news app, but not working The Login button does not work at all.

2. I guess it adds some adventure to my life, but that's not worth what I pay for my subscription.When notifications are shown for breaking news or other articles, and you click on it, it opens the app but not the article mentioned.

3. Very poor communications with subscribersAfter a week of installing and then deleting this app at the instructions of the Kansas City Star, I restalled again this morning and was able to open app twice before it failed to open again.

4. 9/10 times the article mentioned doesn't even show up as you scroll through available articles, so you don't get to read whatever it is that is breaking news.

5. Some views don't provide all news / articles found on page view... For instance, letters to the editor and many other.

6. I literally have to force quit the app every time I close it and try to return to it, or it just hangs on the "The Kansas City Star" screen.

7. If that doesn't work, I need to call customer service to have them "reactivate" the email address associated with the account.

8. Probably the main reason for the "updated" star is the appearane of the Google ads on the left side of the screen.

9. App is poorly thought out... They should have had others test it before putting it out!Disregarding the journalistic abyss the Star has fallen into over the past couple of decades, the app by itself is terrible.

10. App shows a story in section after section (when it is tagged as being in many categories) so I scroll past similar content looking in vain for the actual story I want.

11. tried several ways, including Android settings, but same result.If the star would think of their readers first.

1. Fix Kansas City Star Newspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kansas City Star Newspaper: Restarting the app will resolve most errors.
2. Update the Kansas City Star Newspaper App. Here is how:
   1. On Android goto PlayStore » Search for "Kansas City Star Newspaper" » Open Kansas City Star Newspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kansas City Star Newspaper » click "UPDATE".
3. Clear Kansas City Star Newspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Kansas City Star Newspaper servers.
   1. On Android, goto Settings » Apps » Select "Kansas City Star Newspaper" » click Storage » click "Clear Cache".
4. Check Kansas City Star Newspaper app permissions. If any of these permissions required to use your device's features are disenabled, Kansas City Star Newspaper might not work.
5. Uninstall and reinstall Kansas City Star Newspaper. If nothing else has worked, completely uninstall Kansas City Star Newspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kansas City Star Newspaper not working

2. Fix Kansas City Star Newspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kansas City Star Newspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kansas City Star Newspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kansas City Star Newspaper may not be able to connect to the Internet when running in the background.