Contact Toronto Star ePaper Edition Customer Service

Why should I report an Issue with Toronto Star ePaper Edition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toronto Star to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Edit: article dupes are an ongoing annoyance.Until now, phone resolutions didn't make it comfortable to read the paper in its natural layout, but the Star's ePaper is an excellent reader.

2. They should be able to be either done in the paper app or downloaded to be done.Initial open in the morning is wonderful! Touch a title, pops out to text view for easy reading.

3. I wish there was a little leading space for paragraphs in the plain text view, and choice of fonts, but it's okay that the natural layout is easier to read.Excellent .

4. Its an electronic replica of the actual newspaper with the ability to continue reading articles continued on inside pages and the ability to get back to the page you were on.

5. Sometimes, in single article full-screen reading mode, after side scrolling the article will later again appear, sometimes with a different byline.

6. March8,2022, always have to remember when reading business section and beyond, you have to magnify your page by manually increase the page size.

7. Its great.I cannot open the article as you move on further on the page #.

8. None of the articles shown in the full page view had links.

9. Could use a search function, especially for all saved issues.Garbage. Cannot look at an article unless you are signed in.

10. 4.there is no exit sign for this survey.Very poorly done.The news part is okay, I like being able to go to the rest of an article then back easily.

11. Deleting once this review has had a few days to be read.Its a really good replacement for the paper edition.

1. Fix Toronto Star ePaper Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toronto Star ePaper Edition: Restarting the app will resolve most errors.
2. Update the Toronto Star ePaper Edition App. Here is how:
   1. On Android goto PlayStore » Search for "Toronto Star ePaper Edition" » Open Toronto Star ePaper Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toronto Star ePaper Edition » click "UPDATE".
3. Clear Toronto Star ePaper Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from Toronto Star ePaper Edition servers.
   1. On Android, goto Settings » Apps » Select "Toronto Star ePaper Edition" » click Storage » click "Clear Cache".
4. Check Toronto Star ePaper Edition app permissions. If any of these permissions required to use your device's features are disenabled, Toronto Star ePaper Edition might not work.
5. Uninstall and reinstall Toronto Star ePaper Edition. If nothing else has worked, completely uninstall Toronto Star ePaper Edition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toronto Star ePaper Edition not working

2. Fix Toronto Star ePaper Edition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toronto Star ePaper Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toronto Star ePaper Edition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toronto Star ePaper Edition may not be able to connect to the Internet when running in the background.