Published by MS International on Aug 2, 2024

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Why should I report an Issue with Quit Drinking – Stay Sober?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MS International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Quit Drinking Customer Insights

1. This is the best stop drinking app out there! Also, some kind of progress widget would be nice!Not perfect and I paid! Everyone knows that the occasional relapse is part of the recovery from alcohol dependency.

2. There are other apps out there for quitting drinking but I like this one the best for it's design and simplicity! It was recommended to me and I highly recommend using it and sharing it with others! Only down side is that it has ads but I just ignore them.👍🏼👍🏼Looks nice and quite simple to use.

3. The app should be calender based that allows relapses to be included which would be reflected in the figures and give more encouragement.Very intuitive, tracks not only hours/days etc but also how the human body reacts and heals itself, by percentages, as a person continues their journey away from alcohol.

4. I grabbed my stop date and am uninstalling.This app has helped me quit drinking altogether after 40 years and many failed attempts! I think it's because of the record keeping it does along with the tips and the daily diary which is optional to use.

5. I upgraded to the add-free version this time (for the price of one saved drink).Excellent. I love it, especially the life expectancy.

6. Very impressed! Also, as a software engineer, I like that it is "stateless" 😉 The bad: My one complaint is that the ads in the non-pro version are VERY intrusive: On startup, they are full-page, and sometimes have sound.

7. Would recommend to anyone if they were ready and wanted a tracker to help along the wayThe very first thing that happened when I opened the app was that I got hit with a loud irritating ad.

8. Whilst this app counts days, drinks and money etc from when you start it, it doesn't allow you to add in any days of relapsing unless you start from the start which seems extreme.

9. Hitting them makes me feel like I'm making progress and so when they're longer apart it become hard sometimes.The good: Simple, effective app.

10. The health benefits (goals) are split into short, mid and long term.

11. The developer was very responsive and helped me fix an issue where ads returned after I bought the pro version.

Steps to Troubleshoot & Fix Quit Drinking Issues

1. Fix Quit Drinking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quit Drinking: Restarting the app will resolve most errors.
  2. Update the Quit Drinking App. Here is how:
    1. On Android goto PlayStore » Search for "Quit Drinking" » Open Quit Drinking – Stay Sober » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quit Drinking » click "UPDATE".
  3. Clear Quit Drinking – Stay Sober app cache: Clearing cached data will force your app to retrieve the latest data directly from Quit Drinking servers.
    1. On Android, goto Settings » Apps » Select "Quit Drinking – Stay Sober" » click Storage » click "Clear Cache".
  4. Check Quit Drinking app permissions. If any of these permissions required to use your device's features are disenabled, Quit Drinking might not work.
  5. Uninstall and reinstall Quit Drinking. If nothing else has worked, completely uninstall Quit Drinking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quit Drinking not working


2. Fix Quit Drinking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quit Drinking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quit Drinking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quit Drinking may not be able to connect to the Internet when running in the background.

Reported Issues