Contact Dosecast Customer Service

Why should I report an Issue with Dosecast - Pill Reminder App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Montuno Software, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've checked out other medication alert apps, nothing compares to Dosecast!This is the absolute BEST pill reminder out there and it was just made better when the last update provided the ability to move the app and the data to an SD card, freeing up memory on the phone.

2. 2018: I've been using this app for at least 4 years and, with the exception of one flawed update back in 2017 (and very quickly resolved), it's been absolutely perfect and a real savior for me in managing my meds.

3. Also I'm wishing there was a way to enter a MWF pill routine.This app has been really great! After full knee replacement my med list went up and was hard to track, especially with the added pain meds that muddled the mind.

4. My suggestion would be to present a single form, with all doses due, and all the actions to be taken for each due dose available on that form.

5. It prompts me to take meds, warns when I've taken the maximum dose for the day and had a nice history display.

6. Thank you for a superb app! ===== It's now 2023 and I am still using this app every day! I recently upgraded my phone and this transferred flawlessly!I've used this for years without problems.

7. My only wish is that I could delete more than one history record at s time...make it a list... check, check, check...delete. Other than that, I'm very happy with this app!!Continuous alarm no longer notifys.

8. Butt there is a serious problem I've had in the last 24 hours, where the window won't close for a due dose, and it keeps entering a dose in the timeline when you hit the "take dose" button.

9. It only shows when the last dose was and how many doses were taken in the last day/24 hours.

10. One suggestion I would make to creators is, it would be nice if they would add multiple notification options as currently you can add multiple people but everyone has the same notification sound.Never had any problems with this app crashing until it updated to fix "crashing" now it doesnt work at all.

11. I will change my review when this gets fixed.I've been using this app for years (the free version).

1. Fix Dosecast Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dosecast: Restarting the app will resolve most errors.
2. Update the Dosecast App. Here is how:
   1. On Android goto PlayStore » Search for "Dosecast" » Open Dosecast - Pill Reminder App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dosecast » click "UPDATE".
3. Clear Dosecast - Pill Reminder App app cache: Clearing cached data will force your app to retrieve the latest data directly from Dosecast servers.
   1. On Android, goto Settings » Apps » Select "Dosecast - Pill Reminder App" » click Storage » click "Clear Cache".
4. Check Dosecast app permissions. If any of these permissions required to use your device's features are disenabled, Dosecast might not work.
5. Uninstall and reinstall Dosecast. If nothing else has worked, completely uninstall Dosecast then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dosecast not working

2. Fix Dosecast Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dosecast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dosecast not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dosecast may not be able to connect to the Internet when running in the background.