Published by NerdWallet on Nov 5, 2024

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Why should I report an Issue with NerdWallet: Manage Your Money?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NerdWallet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NerdWallet: Manage Your Money

1. Personal Loans Interest Rates and Fees: You can view personal loan offers on NerdWallet's loans marketplace.

2. Representative Repayment Example: A borrower receives a personal loan of $10,000 with a term of 36 months and and APR of 17. 59% (which includes a 13. 94% yearly interest rate and a 5% one-time origination fee).

3. NerdWallet displays personal loans with rates that range from 4. 60% to 35. 99% APR with terms from 1 to 7 years.

4. You may not qualify for a personal loan at all or may not qualify for the lowest rate or highest offer displayed.

5. All loan offers on NerdWallet require application and approval by the lender.

6. These are from third party advertisers from which NerdWallet may receive compensation.

7. Rates are controlled by third party advertisers and are subject to change without notice.

8. Depending on the lender, other fees may apply (such as origination fees or late payment fees).

9. You can view any particular offer's terms and conditions for more information within the marketplace.

10. View all your financial accounts on one screen for easy, holistic monitoring.

11. Then zoom in on the details of your cash flow, expenses, credit score and net worth.

NerdWallet Customer Insights

1. Not secure.Great tool for money management, financial literacy, and credit monitoring! My only complaints are that it frequently drops the connections to certain external accounts, and that I have to re-log-in frequently if I'm switching between it and other applications on my phone (for example, verifying transactions/balances in banking apps or updating my budget spreadsheet).This app is a great concept.

2. Also, the main page says "$X left to spend this month" which is just exactly equal to your remaining income, and doesn't factor in your desired savings goals at all.I like that is links to my accounts.

3. Also, the categories for spending are not able to be modified, the repeat option doesn't work and they are very limited.

4. Also, you can't connect multiple accounts from the same financial institution so you should "choose which account is more important."It seems to have lots of bugs and my balances are seldom accurate.

5. They say that this is based on what TransUnion reports to them but what is the point of linking your account if you don't have an accurate balances represented? I get notifications that don't align with the data presented.

6. I like how it breaks down my spending, but my biggest complaint is that it will compare to last months total but I cant go review prior months breakdowns.

7. I think there's a fairly obvious feature missing - it doesn't let you set your budget! You can see how much you've spent on restaurants or groceries in a given month, but can't see it as a percent of your limit .

8. You connect bank accounts from major institutions, they pull in transactions, then they stop updating and there's no new data.

9. Right now, it lists bills you enter, but just marks them as paid when the date passes, it doesn't matter if you actually paid them or not.

10. It's easier to see spending patterns when the categories are color-coded.

11. Spending categories were color-coded, but now they are all the same color.

Steps to Troubleshoot & Fix NerdWallet Issues

1. Fix NerdWallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NerdWallet: Restarting the app will resolve most errors.
  2. Update the NerdWallet App. Here is how:
    1. On Android goto PlayStore » Search for "NerdWallet" » Open NerdWallet: Manage Your Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NerdWallet » click "UPDATE".
  3. Clear NerdWallet: Manage Your Money app cache: Clearing cached data will force your app to retrieve the latest data directly from NerdWallet servers.
    1. On Android, goto Settings » Apps » Select "NerdWallet: Manage Your Money" » click Storage » click "Clear Cache".
  4. Check NerdWallet app permissions. If any of these permissions required to use your device's features are disenabled, NerdWallet might not work.
  5. Uninstall and reinstall NerdWallet. If nothing else has worked, completely uninstall NerdWallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NerdWallet not working


2. Fix NerdWallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NerdWallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NerdWallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NerdWallet may not be able to connect to the Internet when running in the background.

Reported Issues