Contact Mindbody Customer Service

Why should I report an Issue with Mindbody: Fitness, Salon & Spa?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MINDBODY Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Save your favorite gyms, studios, classes, spas, & beauty salons to easily book again. * Variety: Yoga, CrossFit®, spin, barre, strength training, Pilates, dance, online home workouts & more—discover what works for you. * Value: With Intro Offers & Last-Minute Offers, you'll get the best deals to try a new studio or drop-in on a fitness class without committing to a membership. * Verified Reviews: Know what people are saying about new workout classes or wellness services before you book with real reviews from verified users.

2. Find local workout classes, wellness services, beauty appointments, & home fitness workouts by location, time, date, & category with our easy-to-use filters.

3. Download the top-rated workout & wellness app to create a healthy routine & crush your fitness goals.

4. Over 52,000 businesses offer fitness classes in yoga, Pilates, HIIT, cycling, barre, kickboxing, dance, weight training, circuit training, bootcamp & more!

5. Book drop-in classes at lower rates with our Last-Minute Offers or get new client deals to try a new studio with Intro Offers. No membership necessary.

6. Whether you’re looking for a beginner workout or trying to beat your 30-day fitness goals, you can find it all on Mindbody.

7. Download & discover why it's the best free health & fitness app for finding studios, spas, salons & online home workouts.

8. Stay motivated by connecting your fitness tracker to see calories burned, class performance, & more with our activity dashboard.

9. Invite your workout buddy to elevate your health & wellness together!

10. Plus, you can sync the Mindbody app with Google Fit to quickly access stats on your classes, appointments, and enrollments.

11. And for your post-workout recovery, book a massage, facial, acupuncture, or cryotherapy, & finish it off with a beauty appointment—all in one app.

1. Finally, you're restricted to searching up to 50 miles from your CURRENT LOCATION! What if I'm on a business trip to NYC but I want to book a hair cut for when I'm back home in Boston? Tough luck!!! You can't search for that.

2. I have a salon that I book on the web that uses MindBody for their bookings, but when I search in the app the salon doesn't show up--I can only book it on the web, and my bookings don't show up in the app.

3. When trying to book a favorited place, after selecting the service, date and time, pressing VIEW PRICING creates dual errors and drops you back on the main screen.

4. The location feature is a huge hindrance if you're searching by name, and it's impossible to search without the location setting, because it'll just start listing everything near you so you can't find what you're looking for.

5. Customer service reps offering assistance are using a totally different app, so their suggestions do not work.Inconsistent. Sometimes it's great -- usually when you're booking a class or appointment at the same studios.

6. They really need to invest serious time and money in professional app designers and developers to create an app that at least does the basics of reserving appointments wherever you want and whenever you want, with proper synchronization between web and mobile app.

7. The last month or so, it does weird things... Like if I click on a day to see what classes are available it'll show no classes, or it'll show the wrong day, etc.

8. She truly cares about her "students".Refuses to allow me to search for a business in a city not located in the USA.

9. 🤷I travel often and it has yet to work successfully the last major trips to Orlando, Philadelphia or San Francisco when trying to find local places.

10. Even altering search protocol to search more than 50 km from my location, the app defaults and only shows USA businesses.

11. So if I try and book a class it'll book the right time on the wrong day, and things like that.

1. Fix Mindbody Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mindbody: Restarting the app will resolve most errors.
2. Update the Mindbody App. Here is how:
   1. On Android goto PlayStore » Search for "Mindbody" » Open Mindbody: Fitness, Salon & Spa » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mindbody » click "UPDATE".
3. Clear Mindbody: Fitness, Salon & Spa app cache: Clearing cached data will force your app to retrieve the latest data directly from Mindbody servers.
   1. On Android, goto Settings » Apps » Select "Mindbody: Fitness, Salon & Spa" » click Storage » click "Clear Cache".
4. Check Mindbody app permissions. If any of these permissions required to use your device's features are disenabled, Mindbody might not work.
5. Uninstall and reinstall Mindbody. If nothing else has worked, completely uninstall Mindbody then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mindbody not working

2. Fix Mindbody Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mindbody be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mindbody not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mindbody may not be able to connect to the Internet when running in the background.