Published by MINDBODY Inc on Nov 6, 2024

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About Mindbody Business

1. Sell your products and services, manage your schedule, look up client information, and track your sales for the day—all from your Android tablet or phone.

2. Mindbody Business (formerly Express) lets you stay close to your business and your clients, wherever you are.

3. You can reschedule an appointment while you’re out running errands, or check class rosters when you have a free moment.

4. Whatever your day brings, with Mindbody Business, you’re always ready.

5. Log in with your Mindbody username and password.

6. This app is for businesses that use Mindbody.

7. For more information, visit our website.

Mindbody Business Customer Insights

1. You cant have two pages open at once, or the pages crash.Also has a tendency to send error messages saying you have multiple tabs open,(even when you don't) and then no changes can be made.

2. It's a really self explanatory app really easy to use.It's convenient that there are so many businesses I can search through and book with in a single app, but I frequently have to do multiple repeated and identical searches to get the exact business I want pulled up.

3. Like I said in the review, constant multiple issues.The software works for what I need but has some weird kinks and roundabout ways of getting things done sometimes.

4. Everyone in my spa who has an Android phone has been unable to use the app at all because it crashes immediately upon opening it.I absolutely love this app as a stylist, because my clients can actually go on The app and book their own appointments.

5. Prior and addition to that I've worked with their software system for about 20 years now by way of various dance studios whose offices I worked for.

6. Even when I put the exact name and location of the business I'm looking for in the search bar, it'll say there are no matching results nearby until I try it 3 or 4 times.This was a great and useful app that I used for a few years.

7. My boss switched to this for our salon booking and retail checkout and everyone has issues all the time.

8. Half the time our text reminders to clients never send and there isn't an option to manually send.

9. Plus the bookings are in real time so you and the customer are able to see appointments made.

10. After the recent update, the app logs me out every other time I open it.

11. One disappointing thing about the software is that some functions work better on the app than the website and vice versa.

Steps to Troubleshoot & Fix Mindbody Business Issues

1. Fix Mindbody Business Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mindbody Business: Restarting the app will resolve most errors.
  2. Update the Mindbody Business App. Here is how:
    1. On Android goto PlayStore » Search for "Mindbody Business" » Open Mindbody Business » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mindbody Business » click "UPDATE".
  3. Clear Mindbody Business app cache: Clearing cached data will force your app to retrieve the latest data directly from Mindbody Business servers.
    1. On Android, goto Settings » Apps » Select "Mindbody Business" » click Storage » click "Clear Cache".
  4. Check Mindbody Business app permissions. If any of these permissions required to use your device's features are disenabled, Mindbody Business might not work.
  5. Uninstall and reinstall Mindbody Business. If nothing else has worked, completely uninstall Mindbody Business then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mindbody Business not working


2. Fix Mindbody Business Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mindbody Business be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mindbody Business not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mindbody Business may not be able to connect to the Internet when running in the background.

Reported Issues

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