Contact Media Player Customer Service

Why should I report an Issue with Media Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ellen Sweet Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Media Player provides a powerful WiFi transfer function: Upload and download video files to/from your phone over a wireless connection.

2. Media Player is a Universa Video Player for Android, you can easily play any video files with the media player.

3. The Media Player can handle all popular video and music formats including: mp3, mp4, wmv, avi, mkv, dv, rm, mp, mpeg ect.

4. The Media Player load external subtitle with same name of video automatically and support m3u playlist.

5. With the media player, you just put your video on sdcard or click the URL in browser to watch it.

6. Media Player finds all your videos automatically for you. and show format converting of videos.

7. WiFi Transfer is a light-weight web server that lets you upload and download files to/from your phone over a wireless connection.

8. It doesn't require any special software on the computer so you can use it anywhere. 2) Hardware Acceleration - Hardware acceleration can be applied to more videos with the help of new H/W decoder. 3) Mutil-Core Decoding - Dual-core device’s performance is up to 70% better than single-core devices.

1. But not 5 stars because I can't figure out how to pause, fast-forward, or rewind the filesi love the build and the forward format ang slow fomat, i almost set this as my defult player BUT...!!! FIX THE AUTO ROTATION OF THIS APPS AND WHEN I TRY TO GO HOME PAGE, THE VIDEO KEEP SPEAKING WITHOUT VIDEO.. PLSSSSS, THANKSnot a bad player, but could use more features.

2. I wanted this to play music from my Windows Media Player to phone and listen at the gym.

3. The x is hidden behind a button for more information, so every time I try to close it, it directs me to the ad's website.Piece of junk! Can't find me music files, or anything else.

4. Can't disable image caching to speed it up, NO shuffle for music videos, NO notification buttons, NO play in background while screen off.

5. Can't access my network drive, online shares, or Windows Media Player on my PC.

6. The app is free which is good, but I will have to delete as it can't do what I need it to do and there are too many adverts.Decent player, look dull but does the job well.

7. Ads in the middle of the screen can be irritating and pretty stupid during video pause.Unusable. Video opens with an ad I can't get rid of.

8. just to make it stop.This is the ONLY app I can find that plays VCD files, so that earns 4 stars immeditately.

9. I was unable to listen to whole albums without clicking on each song with 1 advert between songs.

10. Within minutes, husband and I both received fraud alert notifications about unauthorized charges placed.

11. simple things like, next song, repeat, are missing.Runs v slow.

1. Fix Media Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Media Player: Restarting the app will resolve most errors.
2. Update the Media Player App. Here is how:
   1. On Android goto PlayStore » Search for "Media Player" » Open Media Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Media Player » click "UPDATE".
3. Clear Media Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Media Player servers.
   1. On Android, goto Settings » Apps » Select "Media Player" » click Storage » click "Clear Cache".
4. Check Media Player app permissions. If any of these permissions required to use your device's features are disenabled, Media Player might not work.
5. Uninstall and reinstall Media Player. If nothing else has worked, completely uninstall Media Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Media Player not working

2. Fix Media Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Media Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Media Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Media Player may not be able to connect to the Internet when running in the background.