Contact Power Media Player Customer Service

Why should I report an Issue with Power Media Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CyberLink.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Jump forward or back buttons will not go to next photo...you have to manually swipe left or right to get to the next picture...I have latest version and Updates..but other then that, everything else is nice and works fineI am so excited about this media player!!! I can change the background with the variety of choices.

2. Make the background even more customizeable allowing me to add my own photo, and improve the lay out options, and this could be a 6 star app.I've tried many video / music apps over the last 2 months looking for an app that will find all my media with the thumbnail artwork (some can't find any media telling me I have none ! ) and also cast everything to chromecast on my TV.

3. Good enough app, even has a customizable background( which is what i went through 20 plus media players looking for), but the only draw back is that it only has list view for the files and not any other options like other media players.

4. One small extra I would like to see is the thumbnail size customizable, larger or smaller.It's a good media player and supports almost all file formats.

5. This app processes the music much cleaner and clearer than the other apps and organizes everything perfectly.Sound is good quality.

6. Oh well ...Appears to be excellent but because the pictures projected on the TV are miniaturized just occupying the very center of the screen? what the hell! It might be related to the inability to rotate the phone and picture projected.

7. You will see what i mean just download it and give it a try!!!!!This app is terrific although I wish it had an equalizer built into it maybe for the future, I used the Amazon music app for long time and there was always complications with that one and now I use this one solely.

8. It can just play & pause, that's it, no other options.

9. Most other apps use the same layout with small tweaks but this is like no other.

10. You have to select each song by entering the Folder and then entering each sub folder separately and selecting all of the songs separately to add them to your playlist.

11. Pi Music Player is way better.App is great all around.

1. Fix Power Media Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Power Media Player: Restarting the app will resolve most errors.
2. Update the Power Media Player App. Here is how:
   1. On Android goto PlayStore » Search for "Power Media Player" » Open Power Media Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Power Media Player » click "UPDATE".
3. Clear Power Media Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Power Media Player servers.
   1. On Android, goto Settings » Apps » Select "Power Media Player" » click Storage » click "Clear Cache".
4. Check Power Media Player app permissions. If any of these permissions required to use your device's features are disenabled, Power Media Player might not work.
5. Uninstall and reinstall Power Media Player. If nothing else has worked, completely uninstall Power Media Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Power Media Player not working

2. Fix Power Media Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Power Media Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Power Media Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Power Media Player may not be able to connect to the Internet when running in the background.