Published by MeetDoc Developers

Report an issue with Duplicate File Remover.
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Why should I report an Issue with Duplicate File Remover?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MeetDoc Developers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Duplicate File Remover Customer Insights

1. But it did delete some only photos of some deceased relatives of mine that were COMPLETELY IMPOSSIBLE TO REPLACE!!!Easy to use and does the job! Highly recommend for anyone wanting to get rid of any duplicates... Find duplicate photos, audio, pictures and documents and erase to free up space.it's totally fake.. when I started scan option it has closed after scanning 700+ files.. it happened many times.. the process never ends.. it's fake👎👎👎👎 It's a SPAM.Good app some adds a little slow.

2. Keeping this one.Tried it twice... It got as far as sorting my duplicates, both times, and crashed both times... UninstallingIt deleted all the files in name of duplicate, which were not duplicate at all.

3. Cause you run the deleat duplicate photos and we'll,it runs and then you get a Pop up message stating all duplicates been deleted.

4. Still does good job.Forcing me to watch senseless videos before deleting duplicate files.

5. Don't downloadPlease don't waste your valuable time and test your own patience while it blackmails you to watch some Ad-video before it can really remove some 0.0001% of actual garbage data from ur phone.

6. But it doesn't show you a single item that had duplicates or give you the option to keep or trash the items.

7. Im not interested to watch those videos so my response to it is to uninstall the app.Works just as it should and is very user friendly.

8. Also hard to choose whick file to keep (individually).

9. Not cleaning wha it's supposed to clean, and also cleaning what it's not supposed to clean.

10. I've tried other apps but they were to complicated.

11. Well I'm not sure if it works or not.

Steps to Troubleshoot & Fix Duplicate File Remover Issues

1. Fix Duplicate File Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate File Remover: Restarting the app will resolve most errors.
  2. Update the Duplicate File Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate File Remover" » Open Duplicate File Remover » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate File Remover » click "UPDATE".
  3. Clear Duplicate File Remover app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate File Remover servers.
    1. On Android, goto Settings » Apps » Select "Duplicate File Remover" » click Storage » click "Clear Cache".
  4. Check Duplicate File Remover app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate File Remover might not work.
  5. Uninstall and reinstall Duplicate File Remover. If nothing else has worked, completely uninstall Duplicate File Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate File Remover not working


2. Fix Duplicate File Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate File Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate File Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate File Remover may not be able to connect to the Internet when running in the background.

Reported Issues

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