Contact Paragon Clinician Customer Service

Why should I report an Issue with Paragon Clinician Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Allscripts ePrescribe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cant see pts on my census in the mobile app which kind of defeats the purpose.After recent Paragon update, app no longer shows results which display in a format other than spreadsheet (BMP/CBC results work, Micro culture reports/Imaging reports cause the app to crash).downloaded unable to useInterface for Android not as fluid and as detailed as is for the Apple.

2. How ridiculous is that?Best app everNice interface and provides quick access to key patient informationGreat look and feel.This app really needs the vitals and results the ipad has.

3. Every time my network password changes I have to completely uninstall the app then reinstall it with the new password.

4. happy with this app.There is no way to update the password from within the app.

5. Doesnt sync with the desktop application.

6. As it is, there is really no reason to use it.

1. Fix Paragon Clinician Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paragon Clinician: Restarting the app will resolve most errors.
2. Update the Paragon Clinician App. Here is how:
   1. On Android goto PlayStore » Search for "Paragon Clinician" » Open Paragon Clinician Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paragon Clinician » click "UPDATE".
3. Clear Paragon Clinician Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Paragon Clinician servers.
   1. On Android, goto Settings » Apps » Select "Paragon Clinician Mobile" » click Storage » click "Clear Cache".
4. Check Paragon Clinician app permissions. If any of these permissions required to use your device's features are disenabled, Paragon Clinician might not work.
5. Uninstall and reinstall Paragon Clinician. If nothing else has worked, completely uninstall Paragon Clinician then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paragon Clinician not working

2. Fix Paragon Clinician Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paragon Clinician be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paragon Clinician not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paragon Clinician may not be able to connect to the Internet when running in the background.