Published by Unbound Medicine, Inc on Nov 11, 2024

contact Nutrition Guide for Clinicians Chat with our AI-based Nutrition Guide Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Nutrition Guide?



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Why chat with our AI Nutrition Guide Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Nutrition Guide.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Great that it has scientific references and resources to share with patients! Best, from an osteopath in UK :)Previously I installed this app and it is great, however, these days it just crashes everytime and I even could not open it, could the develper fix this problem? I have solved the problem by reinstalling the application.I think/suspect this app was used to spy on my phone.

2. uo to date with evidence based research.As a nutritionist, this app has helped me a lot, continue with the great work, it simplify my work, i love itLoving it! Helps me to take care with my patient in a greater level.

3. I'd like to see something a lot more comprehensive - e.g., a full list of essential minerals with detailed explanation, also miscellaneous minerals which we believe might be essential for health in trace amounts - e.g., lithium.I downloaded the app and it was blank when I wanted to see the medical conditions.

4. 2 months ago I received a random email from some physician's committee against using animals for testing, only a few days AFTER I wrote a discussion post on a private server about animal testing and I received it at an email I used for this app only.

5. Aside from some typos, it is a great app.Why it is showing a blank page only.

6. It is showing a title unbound medicine and a blank page.

7. I love that I can save articles of interest, and that many articles link directly to the reference.

8. I will follow up the FCC on this.This is a great resource.

9. perfect app for science based clinical nutrition.

10. I reinstalled it and its working! Good info but a little basic.

11. This app should not be doing anything except provide info.

Steps to Troubleshoot & Fix Nutrition Guide Issues

1. Fix Nutrition Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nutrition Guide: Restarting the app will resolve most errors.
  2. Update the Nutrition Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Nutrition Guide" » Open Nutrition Guide for Clinicians » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nutrition Guide » click "UPDATE".
  3. Clear Nutrition Guide for Clinicians app cache: Clearing cached data will force your app to retrieve the latest data directly from Nutrition Guide servers.
    1. On Android, goto Settings » Apps » Select "Nutrition Guide for Clinicians" » click Storage » click "Clear Cache".
  4. Check Nutrition Guide app permissions. If any of these permissions required to use your device's features are disenabled, Nutrition Guide might not work.
  5. Uninstall and reinstall Nutrition Guide. If nothing else has worked, completely uninstall Nutrition Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nutrition Guide not working


2. Fix Nutrition Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nutrition Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nutrition Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nutrition Guide may not be able to connect to the Internet when running in the background.

Reported Issues

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