Contact Mayo Clinic Customer Service

Why should I report an Issue with Mayo Clinic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mayo Clinic to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Mayo Clinic app gives you practical, helpful tools to manage your health on the go.

2. Receive your daily dose of health news and advice from top doctors, dietitians, fitness experts, and more.

3. Track your health information, schedule appointments, and complete check-in questionnaires at your convenience.

4. You can also search for reliable, research-backed answers to your questions about diseases, symptoms, and health procedures.

5. The Mayo Clinic app connects you to the No. 1 hospital in the nation, as ranked by U. S. News & World Report*.

6. You'll get easy access to your appointment itinerary, important reminders, campus maps, and medical records.

7. Your care journey is now more seamless, secure, and accessible.

8. Plus, you can request an appointment with world-class experts in top-ranked specialties. • Communicate with your care team in a secure messaging system. • Get Express Care Online within an hour for common ailments that don't require an in-person visit (available in select regions). • Send your health data from Mayo Clinic to the Apple Health app. • Daily health insights, fitness videos, recipes, and wellness tips.

1. Now, nothing is willing to load, slow as hell, I can't message doctors because it won't load the messages, it's so bright that I have to turn my brightness all the way down(I am autistic and sensitive to light) which doesn't help at all and the app refuses to use dark mode, and the back button to the phone itself closes out the app.

2. Also very hard to navigate with all the new changes, too difficult to contact providers They really buried how to find that information on the updated portal not user friendly at all.The latest version is full of bugs, is unstable, and lacks functionalities with respect to the previous version (i.e. add the result of blood pressure measurement).

3. Horrible experience since the update and I thought it would get better over time but not so much has helped.The new version of this app use weird fonts in strange proportion/scale that look completely out of place instead of using the better font built-in to the operating system.

4. The previous version of this app was better in every way.App worked a bit before the update but now every time I try to use, or even open it, it crashes.

5. I also lost patient notes!After trying to use new app a lot in recent days I am spending a lot of time searing for features that I was used to finding on prior app version.

6. The navigation is not easy at all, it crashes multiple times if I have even one other thing open on my phone, when you go to appointments, the tab isn't immediately intuitive to take you to the upcoming ones right away.

7. On the computer the app looks fine, layout is improved.The latest version is not as user-friendly as the previous version.

8. The app stinks! I try to use it for appointments and it continuously crashes, I've tried uninstalling and reinstalling the app and it doesn't matter somebody needs to get in there and fix any bugs or make it less prone to crashing it doesn't work as it's supposed to.

9. I am trying to figure our bill payments and look at previous notes and now can barely even choose one thing before the app crashes.

10. It was SO EASY TO USE, could use the phone's dark mode, and was not slow at all.

11. I really miss the night mode (dark display mode) old version had.

1. Fix Mayo Clinic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mayo Clinic: Restarting the app will resolve most errors.
2. Update the Mayo Clinic App. Here is how:
   1. On Android goto PlayStore » Search for "Mayo Clinic" » Open Mayo Clinic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mayo Clinic » click "UPDATE".
3. Clear Mayo Clinic app cache: Clearing cached data will force your app to retrieve the latest data directly from Mayo Clinic servers.
   1. On Android, goto Settings » Apps » Select "Mayo Clinic" » click Storage » click "Clear Cache".
4. Check Mayo Clinic app permissions. If any of these permissions required to use your device's features are disenabled, Mayo Clinic might not work.
5. Uninstall and reinstall Mayo Clinic. If nothing else has worked, completely uninstall Mayo Clinic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mayo Clinic not working

2. Fix Mayo Clinic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mayo Clinic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mayo Clinic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mayo Clinic may not be able to connect to the Internet when running in the background.