Published by ManageEngine on Sep 8, 2023

Report an issue with Active Directory Manager Lite.
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Why should I report an Issue with Active Directory Manager Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ManageEngine to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Active Directory Manager Lite

1. The Active Directory Manager Lite App allows you to manage the user accounts in your Active Directory, using just your mobile devices.

2. With this app, it’s as if you are carrying your Active Directory along with you, wherever you go.

3. You can now manage your users easily, anytime and from anywhere on the globe, via your mobile devices.

Active Directory Manager Lite Customer Insights

1. uninstalled.Great and simple app wish it was on ios as wellDoesn't start on timeWhich name can I use as adomain nameI need an app that can manage users in ActiveDirectory without installing a third-party app on the domain controllers.

2. Uninstalled.Used in conjunction with Cisco VPN I am able to reset passwords on the go without pulling out my laptop.

3. Would like if developer kept code upto date so I could continue using it.

4. Setup a CA on s server to be able to use ssl connections.

5. Not useful anymore.To do anything useful you have to install something on your server.

6. Stopped working after phone upgraded to 10.

7. Until then, uninstalled.

8. Was a handy app to use.

9. No thanks.

10. This will save a lot of time.

Steps to Troubleshoot & Fix Active Directory Manager Lite Issues

1. Fix Active Directory Manager Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Active Directory Manager Lite: Restarting the app will resolve most errors.
  2. Update the Active Directory Manager Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Active Directory Manager Lite" » Open Active Directory Manager Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Active Directory Manager Lite » click "UPDATE".
  3. Clear Active Directory Manager Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Active Directory Manager Lite servers.
    1. On Android, goto Settings » Apps » Select "Active Directory Manager Lite" » click Storage » click "Clear Cache".
  4. Check Active Directory Manager Lite app permissions. If any of these permissions required to use your device's features are disenabled, Active Directory Manager Lite might not work.
  5. Uninstall and reinstall Active Directory Manager Lite. If nothing else has worked, completely uninstall Active Directory Manager Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Active Directory Manager Lite not working


2. Fix Active Directory Manager Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Active Directory Manager Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Active Directory Manager Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Active Directory Manager Lite may not be able to connect to the Internet when running in the background.

Reported Issues