Contact My Robi Lite Customer Service

Why should I report an Issue with My Robi Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Robi Axiata Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My Robi-Lite has been built to ensure we cater to our customers who love and appreciate simplicity and convenience.

2. Simplified bill view for postpaid, as well as previous bills, credit limit and day remains for next bill. 6.

3. Buy Internet Packs, Bundles or Activate Rate Cutters in a click anytime. 9.

4. Check your balance for main account, data, voice and SMS anytime! 5.

5. Quick recharge using bkash, Debit/Credit Cards, Bank Account or MFS. 7.

6. The app will fit in your smartphone without occupying much space as it is only 7 MB in size and yet would be able to fulfill most of your mobile needs.

7. Usage History to track your Call, SMS, VAS and Internet Usage. 10.

8. The interface is easy to use and support OS version above Android 4. 1. 2. 1. 2. 3.

9. Like our simple yet useful lite app?

10. Do not forget to refer it to your FnF and earn some free MBs.

1. No new features are being added.What's happen with this app? I can't open this anymore.whenever i give my number for log in it always says there is a poor network connection.But my network is good running.Now I need to check my data balance.But i don't know the other way to check data balance on robi.So please fix it quickly.Very bad app.

2. As i tap on it to open, it crashes and system prompt shows "My robi lite app seems to have stopped working! " What should i do now? Does my robi lite app not built for Android 12 version?It looks good but you need to add some features.

3. Internet speed very slow, too much slow.I can not log in this my robi lite... It’s happning from 1 week.

4. Then i tap one send OTP it’s saysbno internet connection when i have a good network connection and 4gb data.Good initiative.

5. Although the main My Robi App works perfectly, I don’t know why the lite version doesn’t work.The developers of this app should care about the app user.

6. Another problem is this app cannot remember last payment account number and that is why I have to write again in again my mobile banking number in the payment section rechargingThis a wrost app ever robi company ltd.

7. Thanks robi...number one call and network service in BD.

8. Ever since the update, my robi lite app seems to have stopped working completely.

9. I have been using my robi lite on my Samsung Galaxy M12 for quite sometime now.

10. It’s says check ur internet connection.

11. ভাইজান এপ আপডেট করার কথা বলছেন আর আমি কালই নামাইলাম এপ টা।After installing the app, I can't start or open the app.

1. Fix My Robi Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Robi Lite: Restarting the app will resolve most errors.
2. Update the My Robi Lite App. Here is how:
   1. On Android goto PlayStore » Search for "My Robi Lite" » Open My Robi Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Robi Lite » click "UPDATE".
3. Clear My Robi Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from My Robi Lite servers.
   1. On Android, goto Settings » Apps » Select "My Robi Lite" » click Storage » click "Clear Cache".
4. Check My Robi Lite app permissions. If any of these permissions required to use your device's features are disenabled, My Robi Lite might not work.
5. Uninstall and reinstall My Robi Lite. If nothing else has worked, completely uninstall My Robi Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Robi Lite not working

2. Fix My Robi Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Robi Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Robi Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Robi Lite may not be able to connect to the Internet when running in the background.