Published by FWCCU

Report an issue with Fort Worth City CU.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Fort Worth City CU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FWCCU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Fort Worth City CU Customer Insights

1. Also deleted all of my automatic transfers/billpays as well as deleting the option to send money to another FWCCU member.

2. Hasn't worked in months and has been reported.One of the worst apps that I have on my phone.

3. I've used it for over nine months and it still has problems paying a member and transfering funds.

4. Rating gets full stars now! HORRIBLE for Mobile Deposit.

5. The pay a member function does not work when adding a new member to send money to.

6. The check I'm attempting to deposit was not folded but I keep getting a "Folded Corners Failed" message.

7. I got fooled by a telephone scam that posed as a software company I pay for antivirus and total security and support once a year .

8. The only positive thing I have to say about the new app is that I like the fingerprint option...when the app actually works.App hasn't opened in 24 hours and I have reported it's not working.

9. Basic securityWorst app ever! The app worked fine and this week it wont open after uninstalling it and reinstalling it several times.

10. I only hear from them if there has been a change or update issues or I call them for support 24 7 all that.

11. Had problems getting it set up again and now 2 months into the new app it won't open up.

Steps to Troubleshoot & Fix Fort Worth City CU Issues

1. Fix Fort Worth City CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fort Worth City CU: Restarting the app will resolve most errors.
  2. Update the Fort Worth City CU App. Here is how:
    1. On Android goto PlayStore » Search for "Fort Worth City CU" » Open Fort Worth City CU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fort Worth City CU » click "UPDATE".
  3. Clear Fort Worth City CU app cache: Clearing cached data will force your app to retrieve the latest data directly from Fort Worth City CU servers.
    1. On Android, goto Settings » Apps » Select "Fort Worth City CU" » click Storage » click "Clear Cache".
  4. Check Fort Worth City CU app permissions. If any of these permissions required to use your device's features are disenabled, Fort Worth City CU might not work.
  5. Uninstall and reinstall Fort Worth City CU. If nothing else has worked, completely uninstall Fort Worth City CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fort Worth City CU not working


2. Fix Fort Worth City CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fort Worth City CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fort Worth City CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fort Worth City CU may not be able to connect to the Internet when running in the background.

Reported Issues