Published by Leal Apps on Sep 17, 2024

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Why should I report an Issue with Nutrito - Calorie Counter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Leal Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Nutrito Customer Insights

1. --------------- Paguei a versão Premium e estou vendo anúncio, não é possível... Se for algum bug peço que entrem em contato, de preferência antes de terminar meu período de avaliação.Makes you waste a lot of time planning the diet to then require you to pay for the premium plan.It is not working properly since yesterday.

2. I have already tried to update to the latest version, but the problem is still happening.Incredible! An amazing app to keep ur meals balanced, help u eat healthy and watch out how much u eat per day.

3. Also it doesn't allow me to input my products nutritional information and also doesn't bring me the right one.It is really useful to visualize your meals to better control What you eat daily.Why have you changed the app.

4. No problems so far...Its good but a bit poor to imput your meals if you are not in Brazil.

5. helps me control the calories in food, and how much calories I lose in physical activity.

6. On the premium plan, there are advertisements which I find extremely unpleasant.

7. If this is an unintended occurrence, I kindly request that you reach out to me before the free trial ends.

8. When I tried to add some items, it is saying there's no internet connection, what is not true.

9. I do not be able to make it back.It waits you to give all the information, and then, just then, it asks you to pay it.

10. It happens only for some of the items available.

11. My meals got out of the app.

Steps to Troubleshoot & Fix Nutrito Issues

1. Fix Nutrito Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nutrito: Restarting the app will resolve most errors.
  2. Update the Nutrito App. Here is how:
    1. On Android goto PlayStore » Search for "Nutrito" » Open Nutrito - Calorie Counter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nutrito » click "UPDATE".
  3. Clear Nutrito - Calorie Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Nutrito servers.
    1. On Android, goto Settings » Apps » Select "Nutrito - Calorie Counter" » click Storage » click "Clear Cache".
  4. Check Nutrito app permissions. If any of these permissions required to use your device's features are disenabled, Nutrito might not work.
  5. Uninstall and reinstall Nutrito. If nothing else has worked, completely uninstall Nutrito then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nutrito not working


2. Fix Nutrito Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nutrito be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nutrito not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nutrito may not be able to connect to the Internet when running in the background.

Reported Issues

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