Published by Smoothie King Franchises, Inc. on Nov 11, 2024

contact Smoothie King Chat with our AI-based Smoothie King Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Smoothie King?



characters left:

Why chat with our AI Smoothie King Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Smoothie King.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Smoothie King image 1   contact Smoothie King image 2


What users are saying

1. After several attempts the time slot I had chosen is unavailable and my card data was dumped, so I have to start over multiple times just to place an order.One major problem! When you order on this app it orders from the last store that you used.

2. It also fails to place my order every time I try to place an order because it defaults to having curb side pickup selected and even after I unselect it, it turns back on.

3. I have to tap through like a thousand "points" and "rewards" nonsense just to attempt to find where I can place an order.

4. I still haven't memorized this labyrinth of app and struggle to place an order each time I use it.

5. I had no way of going back in to edit, the cart turned into an error message telling me that i could not add a tip and not allowing me to place any orders.

6. For example, you have to press 3 different buttons from 3 different prompts just to open the store's menu to begin your order.

7. Dumb move because now when I try to log back in, I get an error message.I absolutely love Smoothie king even though it's definitely pricey but I figure it's better than spending it on some fattening fast food.

8. I can't log in and get an error message every time! I can log into the website, no problem but of course to use rewards I have to download the app.

9. i had to uninstall and reinstall the app just to place an order.

10. And the store made the order to isn't answering the phone.

11. For those who want to order online and wait in the car, there's no notification to tell you your order is ready.

Steps to Troubleshoot & Fix Smoothie King Issues

1. Fix Smoothie King Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smoothie King: Restarting the app will resolve most errors.
  2. Update the Smoothie King App. Here is how:
    1. On Android goto PlayStore » Search for "Smoothie King" » Open Smoothie King » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smoothie King » click "UPDATE".
  3. Clear Smoothie King app cache: Clearing cached data will force your app to retrieve the latest data directly from Smoothie King servers.
    1. On Android, goto Settings » Apps » Select "Smoothie King" » click Storage » click "Clear Cache".
  4. Check Smoothie King app permissions. If any of these permissions required to use your device's features are disenabled, Smoothie King might not work.
  5. Uninstall and reinstall Smoothie King. If nothing else has worked, completely uninstall Smoothie King then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smoothie King not working


2. Fix Smoothie King Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smoothie King be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smoothie King not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smoothie King may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!