Published by Smoothie King Franchises, Inc. on Nov 11, 2024

Report an issue with Smoothie King.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Smoothie King?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smoothie King Franchises, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Smoothie King image 1 contact Smoothie King image 2

About Smoothie King

1. It's like matchmaking but for sips and spoons! • Consolidated Wallet: see all your payment options at a glance - managing your bucks has never been so easy! • Blender Bucks (gift card) history: track your gift card history with ease. • Location favoriting: show some love to your go-to Smoothie King spots with a simple tap. • Integrated Apply pay: Fast, easy and secure payments? Yes, please! • Exclusive member-only deals: think ""FREE Upsize Friday"" and sneak peeks to new products.

2. Yep, you'll earn points with each order, which add up to dollars off future blends. Heck yea. Cheers to you, friend! • Dynamic calorie counter: keep your health goals in check with our new calorie counter. • Reward and deal overview in the cart: choose the deal that suits your order.

3. How about an ordering experience that serves up your second, third and millionth sip or spoon faster than ever! The added drizzle? You get paid!

4. Whats better than the first sip or spoon?

5. Welcome to Healthy Rewards!

6. It's VIP treatment, Smoothie King style!

Smoothie King Customer Insights

1. After several attempts the time slot I had chosen is unavailable and my card data was dumped, so I have to start over multiple times just to place an order.One major problem! When you order on this app it orders from the last store that you used.

2. It also fails to place my order every time I try to place an order because it defaults to having curb side pickup selected and even after I unselect it, it turns back on.

3. I have to tap through like a thousand "points" and "rewards" nonsense just to attempt to find where I can place an order.

4. I still haven't memorized this labyrinth of app and struggle to place an order each time I use it.

5. I had no way of going back in to edit, the cart turned into an error message telling me that i could not add a tip and not allowing me to place any orders.

6. For example, you have to press 3 different buttons from 3 different prompts just to open the store's menu to begin your order.

7. Dumb move because now when I try to log back in, I get an error message.I absolutely love Smoothie king even though it's definitely pricey but I figure it's better than spending it on some fattening fast food.

8. I can't log in and get an error message every time! I can log into the website, no problem but of course to use rewards I have to download the app.

9. i had to uninstall and reinstall the app just to place an order.

10. And the store made the order to isn't answering the phone.

11. For those who want to order online and wait in the car, there's no notification to tell you your order is ready.

Steps to Troubleshoot & Fix Smoothie King Issues

1. Fix Smoothie King Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smoothie King: Restarting the app will resolve most errors.
  2. Update the Smoothie King App. Here is how:
    1. On Android goto PlayStore » Search for "Smoothie King" » Open Smoothie King » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smoothie King » click "UPDATE".
  3. Clear Smoothie King app cache: Clearing cached data will force your app to retrieve the latest data directly from Smoothie King servers.
    1. On Android, goto Settings » Apps » Select "Smoothie King" » click Storage » click "Clear Cache".
  4. Check Smoothie King app permissions. If any of these permissions required to use your device's features are disenabled, Smoothie King might not work.
  5. Uninstall and reinstall Smoothie King. If nothing else has worked, completely uninstall Smoothie King then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smoothie King not working


2. Fix Smoothie King Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smoothie King be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smoothie King not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smoothie King may not be able to connect to the Internet when running in the background.

Reported Issues