Published by Komorebi Inc. on Oct 10, 2024

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Why should I report an Issue with Shopping List: My Grocery List?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Komorebi Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shopping List: My Grocery List image 1 contact Shopping List: My Grocery List image 2

About Shopping List: My Grocery List

1. The app will help you to prepare for food shopping, purchasing clothes, online ordering and any other shopping activity.

2. Get ready for fast and convenient shopping together with the Shopping List app!

3. How about transforming the Shopping List into a to do list? Effortless!

4. Use your mobile list maker to keep track of everything you need for the house.

5. Planning a shopping round for clothes, shoes or maybe interior design items?

6. Simply list things that you need to buy, remove them directly once purchased or add new ones.

7. Simple design and swipe to mark system makes it so easy for you to make sure you always have bread, milk, eggs and more in your fridge.

8. Work tasks, sport routines, household chores - add anything you need to complete.

9. Use the app as a clear market list to not forget anything important.

10. The app is perfect for creating your daily grocery list.

11. It’s a simple and smart application where you can input tasks on one screen.

Shopping List Customer Insights

1. Thank you for making my chores easier to achieve and it helps my budget.Items act like they can be rearranged, but the rearranging doesn't quite work -- leading to longer lists containing what look like duplicate entries, but are really just the items snapped back to their old positions, so deleting them removes them from the list entirely.

2. A simple "are you sure you want to delete these" message or something would be very helpful.Can move items in the list up and down so arrange them by shop.

3. I like to have some permanent items on my list, but I tick them off so I know I dont need them on my next shopping trip.

4. No bells and whistles just very easy to add and delete items and to move them up or down in the list.

5. Apart from that this app ticks every box.Pros: when checking things off the list, the app drops them down below so you don't get what you have already shipped for confused with what you still need to grab Cons: if you already have a list somewhere, like if someone texts it to you, there is no way to ciopy and paste the whole thing in.

6. It allows you to change the order of items on your list, however as soon as you scroll up or down it resets to the original order you typed it in.

7. If this app could handle lists pasted in like that it would easily be 5 starsOnly just installed but similar to the previous shopping list app that I used for about 5 yrs and which has just died a death after phone upgrades.

8. Also love that you can quickly "swipe" each item to add a different highlight colour so you can sort the items into 6 different groups e.g. in my case - frozen, chilled, green grocery, bakery, ambient, household.

9. A nice quirky feature is using the Samsung or probably other keyboards you can add emojis to the shopping list.

10. This confused me quite a bit until I realized it was just a huge bug.It's a good simple task/shopping list app.

11. Can also colour code the items by swiping from left to right and undo the colour by swiping the other way.

Steps to Troubleshoot & Fix Shopping List Issues

1. Fix Shopping List Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shopping List: Restarting the app will resolve most errors.
  2. Update the Shopping List App. Here is how:
    1. On Android goto PlayStore » Search for "Shopping List" » Open Shopping List: My Grocery List » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shopping List » click "UPDATE".
  3. Clear Shopping List: My Grocery List app cache: Clearing cached data will force your app to retrieve the latest data directly from Shopping List servers.
    1. On Android, goto Settings » Apps » Select "Shopping List: My Grocery List" » click Storage » click "Clear Cache".
  4. Check Shopping List app permissions. If any of these permissions required to use your device's features are disenabled, Shopping List might not work.
  5. Uninstall and reinstall Shopping List. If nothing else has worked, completely uninstall Shopping List then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shopping List not working


2. Fix Shopping List Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shopping List be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shopping List not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shopping List may not be able to connect to the Internet when running in the background.

Reported Issues