Published by Abercrombie & Fitch on Oct 28, 2024

contact Hollister Co. Chat with our AI-based Hollister Co. Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Hollister Co.?



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Why chat with our AI Hollister Co. Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Hollister Co..
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, an annoying media player widget appears in my notification tray whenever I open the app with the playlist already loaded.The app is great for browsing and getting quick access to all the deals.

2. And I find it odd that everytime I'm on my Saves page, it always redirects me back to the top so I have to scroll scroll scroll down to where I was before and that's annoying Other than that, great app.Out of most shopping apps, this is probably one of the better ones.

3. Please fix the lags.Really great app to shop! I have shopped using this app and it never fails to deliver! But a few things to keep in mind is that when browsing through their products, some of the same clothes repeat.

4. Another thing would be a few glitches in the system of erasing all of my saves! But overall, when working correctly, it's a good way to save some time.After the latest version was updated on my Android phone, I was able to launch the app.

5. half the time if i try to open it it will say " something went wrong, check your connection and try again" (my connection is fine) and when you do get into the app the pages don't load properly and somtimes the entire app just crashes.

6. The other apps running on my phone are fine, which rules out my phone issue.Great experience over all.

7. My purchase though all from the same order has been sent in multiple packages at different times but ahead of time.This app is fantastic! Very easy interface.

8. The only thing I'd like to see change is the endless scrolling through products that keep going and going and keeps showing the same items.

9. To prevent rebuying and refunding.You have faster access to the deals! Literally can just hop on and see the sales available that you wouldnt see at the store or at other coupon websites.

10. It always gets stuck and takes so long to load and most of the time I can't even checkout.

11. But every time I clicked on an item, the app stopped with a message "Unfortunately, Hollister has stopped".

Steps to Troubleshoot & Fix Hollister Co. Issues

1. Fix Hollister Co. Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hollister Co.: Restarting the app will resolve most errors.
  2. Update the Hollister Co. App. Here is how:
    1. On Android goto PlayStore » Search for "Hollister Co." » Open Hollister Co. » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hollister Co. » click "UPDATE".
  3. Clear Hollister Co. app cache: Clearing cached data will force your app to retrieve the latest data directly from Hollister Co. servers.
    1. On Android, goto Settings » Apps » Select "Hollister Co." » click Storage » click "Clear Cache".
  4. Check Hollister Co. app permissions. If any of these permissions required to use your device's features are disenabled, Hollister Co. might not work.
  5. Uninstall and reinstall Hollister Co.. If nothing else has worked, completely uninstall Hollister Co. then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hollister Co. not working


2. Fix Hollister Co. Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hollister Co. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hollister Co. not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hollister Co. may not be able to connect to the Internet when running in the background.

Reported Issues

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