Published by Marea / Relcom on Jun 13, 2024

Report an issue with MAREA SMART +.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MAREA SMART +?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marea / Relcom to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MAREA SMART + image 1 contact MAREA SMART + image 2

MAREA SMART + Customer Insights

1. Its great it syncs great but when I updated my watch I could not syncUnfortunately impossible to sync with Samsung S21 plus.I updated my watch but it didn't let me sync pls helpIt's good but i think it needs more functionsunfortunately Inpossible to sync with Samsung A20eTry to connect with Google.

2. Por otro lado, hay muchas utilidades internas que no lleva como la variedad de deportes que puedes elegir o que se guarde la ruta por ejemplo, de correr.

3. La app no dibuja bien los gráficos de frecuencia cardíaca y la interacción con el usuario en el analysis y lectura de los datos es muy limitada.Bastante mal.

4. Al principio me funcionaba bien porque me sincronizaba la pulsera pero después de un mes ya ni me sincroniza ni me identifica la pulsera.

5. But could notYetHorrible, la app solo se cierra y vuelve a abrir.La conexión con el reloj es pésima.

6. Tarda mucho en descargar y actualizar los datos.

7. Pensaba que sería un descubrimiento, pero nada.

8. La actualización de la app ahora no funciona.

9. El código QR no funciona.

Steps to Troubleshoot & Fix MAREA SMART + Issues

1. Fix MAREA SMART + Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MAREA SMART +: Restarting the app will resolve most errors.
  2. Update the MAREA SMART + App. Here is how:
    1. On Android goto PlayStore » Search for "MAREA SMART +" » Open MAREA SMART + » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MAREA SMART + » click "UPDATE".
  3. Clear MAREA SMART + app cache: Clearing cached data will force your app to retrieve the latest data directly from MAREA SMART + servers.
    1. On Android, goto Settings » Apps » Select "MAREA SMART +" » click Storage » click "Clear Cache".
  4. Check MAREA SMART + app permissions. If any of these permissions required to use your device's features are disenabled, MAREA SMART + might not work.
  5. Uninstall and reinstall MAREA SMART +. If nothing else has worked, completely uninstall MAREA SMART + then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MAREA SMART + not working


2. Fix MAREA SMART + Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MAREA SMART + be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MAREA SMART + not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MAREA SMART + may not be able to connect to the Internet when running in the background.

Reported Issues