Contact CardNav Customer Service

Why should I report an Issue with CardNav?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CO-OP Financial Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Based on your preferences, CardNav can send you a real-time alert when your card is used outside of your chosen preferences, giving you the power to deny the transaction or turn your card off. ? Location ? ? Transaction type ? ? Merchant type ? ? Threshold ? based on the threshold amount set by the user (i. e. ? transactions over $500 receive an alert) Want to learn more, or begin using CardNav now?

2. CardNav enables you to set controls regarding the transaction types, geographic rules, and the merchant types where your card can be used. ?

3. Perfect for safety, security? and those scary moments when you? re not quite sure where your card might be. ?

4. Stop fraudulent activity before it even happens with the alert feature of CardNav.

5. Full control over your debit and credit card usage in a way you? ?

6. Turn any card on, or off? in seconds. It? s as simple as a toggle.

7. Set dollar limits for transactions, and receive alerts when those limits are being reached.

8. If they do, download the app and begin using CardNav immediately.

9. GPS capabilities can either limit where your card is used? or assure it? s only able to be used when with you. ?

10. Turn your cards into active budget participants.

11. Receive alerts when suspicious activity is suspected. ?

1. No simplified login anymore using security code (you have to enter password everytime now), biometrics disabled, does not track monthly spending anymore even though there is a field for it, application does not exit when focus is taken off app.

2. And what is the point of a contact feature that you can't use if you're not logged in when your issue is that you can't log in to begin with? Honestly quite frustrating.It's great that you can disable your credit card instantly.

3. The only reason I really keep it is because the credit union makes me have itHorrible! You had better not forget name and password because you'll get no help in recovering it.

4. Trying to use the forgot password feature doesn't work because it never actually sends an email.

5. Serious issues with this latest updateI suppose this app is an awesome thing if you ever need to turn off your card in case you lose it or it's stolen.

6. I was then able to turn the card off ans contact my back to request my card be turned off and to receive a new one.

7. When you click on "forgot password" it says it sent you a code to your email that never comes.

8. Change password code email not received ln over 24 hours.

9. But I'm getting rid of this app and the Westerra credit card because the alert system is terrible.

10. I definitely would recommend this to friends and family!! Save you money and unnecessary fees, it doesn't have to be none.....Been using for a couple years and was satisfied, no longer.

11. It tells you who trying to charge your card, and it will immediately decline all charges when it's turned off.

1. Fix CardNav Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CardNav: Restarting the app will resolve most errors.
2. Update the CardNav App. Here is how:
   1. On Android goto PlayStore » Search for "CardNav" » Open CardNav » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CardNav » click "UPDATE".
3. Clear CardNav app cache: Clearing cached data will force your app to retrieve the latest data directly from CardNav servers.
   1. On Android, goto Settings » Apps » Select "CardNav" » click Storage » click "Clear Cache".
4. Check CardNav app permissions. If any of these permissions required to use your device's features are disenabled, CardNav might not work.
5. Uninstall and reinstall CardNav. If nothing else has worked, completely uninstall CardNav then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CardNav not working

2. Fix CardNav Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CardNav be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CardNav not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CardNav may not be able to connect to the Internet when running in the background.