Published by JR Mobile Apps

Report an issue with Easy Photo and Video Transfer.
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Why should I report an Issue with Easy Photo and Video Transfer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JR Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Easy Photo and Video Transfer image 1 contact Easy Photo and Video Transfer image 2

Easy Photo and Video Transfer Customer Insights

1. Thank you!!very brilliant for share one mobile to other mobile very fast and perfectDoes work keep s stopping all the time I wouldn't recommend itDid not work, very messy, just rubbishfor those on the data only plan stay away.

2. Atleast they should allow 15 to 20 photos to send at a time.,! If we choose more than 5 photos it will tell u should upgrade.

3. None of the support suggestions helped.Only 5 pics to send photos at a time ⌚.

4. Thank you.Looks good will edit once downloadinggreat app easy to useThe app wouldn't even open.

5. I say really because for some reason this phone (running Android 8.0.0) and another (on Android 5.1.1) could only detect themselves from the receivers list.

6. Both are on the same non-public wifi, I refreshed the app a couple times and even waited 5 mins to see if detection was just taking too long.

7. From there I could only "transfer" files from the host phone to itself.

8. Doesn't really work.

9. And it is nice because it will send fast .

10. Based on Network.. So i am rateing only 2 stars ⭐.

11. far far awayWorks great.

Steps to Troubleshoot & Fix Easy Photo and Video Transfer Issues

1. Fix Easy Photo and Video Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Easy Photo and Video Transfer: Restarting the app will resolve most errors.
  2. Update the Easy Photo and Video Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "Easy Photo and Video Transfer" » Open Easy Photo and Video Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Photo and Video Transfer » click "UPDATE".
  3. Clear Easy Photo and Video Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Photo and Video Transfer servers.
    1. On Android, goto Settings » Apps » Select "Easy Photo and Video Transfer" » click Storage » click "Clear Cache".
  4. Check Easy Photo and Video Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Easy Photo and Video Transfer might not work.
  5. Uninstall and reinstall Easy Photo and Video Transfer. If nothing else has worked, completely uninstall Easy Photo and Video Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Easy Photo and Video Transfer not working


2. Fix Easy Photo and Video Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Easy Photo and Video Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Easy Photo and Video Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Easy Photo and Video Transfer may not be able to connect to the Internet when running in the background.

Reported Issues