Contact Photo Transfer Customer Service

Why should I report an Issue with Photo Transfer: Send via WiFi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bitwise Software SL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And this fixes it beautifully!Had one hiccup where a file got corrupted during transfer and had to resort to another app to brute force it to be deleted, also the fact that I have to use the pro version to transfer anything more than 10 or so files is a little annoying, but the price isn't terrible and with it being a one time purchase instead of a subscription is nice.

2. I'm back to trying to figure out why I cant just transfer files like I should be able to because I'm in no mood to figure out why a random app won't work either.CANNOT get this app to even connect my 2 devices!! Device 1 is a Samsung Galaxy S9+; device 2 is a Samsung Galaxy Tab s3.

3. Overall, I recommend it if you have to transfer files regularly, or for a one time period, though do be aware the "trial" of it is very limited.Won't stay connected.

4. No FTP, and all devices must have this app installed, else go through browser.Ripped off? I've happily been using the app and decided to pay for the pro version to allow more than 10 photos to be selected.

5. Overall, good job 👍So far the free version is fine, very easy to use and transfer pictures.

6. I tried to select many pictures at once, but the software only allow me to download 1 photo each time.

7. Finally I've found a way to easily move hundreds of photos from my Android phone to PC that doesn't require sharing the photos with Alphabet, Microsoft, or Samsung.

8. I also think it stinks that android to iPhone makes you select files individually, rather than allow for "select all." Anyway, I guess I won't be getting this one.

9. I just got a big headache from the android transfer app and decided to try this one again.EDIT: As of June "23, the issues remain.

10. We are most definitely filing for full refund.App apparently only let's you transfer 10 files before requiring you to buy it.

11. My phone won't connect to my computer for some reason, Galaxy S8, So I tried this app to clear photos off my phone.

1. Fix Photo Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Transfer: Restarting the app will resolve most errors.
2. Update the Photo Transfer App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Transfer" » Open Photo Transfer: Send via WiFi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Transfer » click "UPDATE".
3. Clear Photo Transfer: Send via WiFi app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Transfer servers.
   1. On Android, goto Settings » Apps » Select "Photo Transfer: Send via WiFi" » click Storage » click "Clear Cache".
4. Check Photo Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Photo Transfer might not work.
5. Uninstall and reinstall Photo Transfer. If nothing else has worked, completely uninstall Photo Transfer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Transfer not working

2. Fix Photo Transfer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Transfer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Transfer may not be able to connect to the Internet when running in the background.