Published by Photo Video Apps Developer

Report an issue with Photo Retouch.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Photo Retouch - Easy Touch to Erase?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Photo Video Apps Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Photo Retouch Customer Insights

1. Please resolve itWhen your trying to delete things with words it moves the words somewhere else on the picture and messes everything up and you try to delete it and you can't.DOES NOT do like the video shows.

2. The app is good but since few days a dotted red lines appears throughout the image while editing and it turns to black after saving the edited image.

3. It pixilated the photo horribly and does not leave the background.

4. Are there no apps that just remove the overlay color?crashes every single time.

Steps to Troubleshoot & Fix Photo Retouch Issues

1. Fix Photo Retouch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Retouch: Restarting the app will resolve most errors.
  2. Update the Photo Retouch App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Retouch" » Open Photo Retouch - Easy Touch to Erase » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Retouch » click "UPDATE".
  3. Clear Photo Retouch - Easy Touch to Erase app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Retouch servers.
    1. On Android, goto Settings » Apps » Select "Photo Retouch - Easy Touch to Erase" » click Storage » click "Clear Cache".
  4. Check Photo Retouch app permissions. If any of these permissions required to use your device's features are disenabled, Photo Retouch might not work.
  5. Uninstall and reinstall Photo Retouch. If nothing else has worked, completely uninstall Photo Retouch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Retouch not working


2. Fix Photo Retouch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Retouch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Retouch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Retouch may not be able to connect to the Internet when running in the background.

Reported Issues