Published by StepstoHealth on Nov 2, 2023

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Why should I report an Issue with Jolly Steps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StepstoHealth to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jolly Steps

1. Simply tap the start button, and it will begin counting your steps. ✔️ Set Daily Step Goals:Helps you stick to your exercise routine and push yourself to achieve more. ✔️ Track Your Progress: Helps you keep track of your exercise progress and ensures you get credit for every move. ✔️ Easy to use: Records your steps, calories burned, and distance traveled for no additional wearable devices. ✔️ 100%Data Safety: No sign-in is required, and we never collect your personal data or share your information with third parties without your permission. 🚶Move To Earn: stay motivated, stay fit, and earn credit while you move.

2. Jolly Steps turns your phone into a simple and beautiful step counter.

3. Jolly Steps is the best step-tracking app.

4. Just put your phone in your pocket and off you go!

Jolly Steps Customer Insights

1. The minimum cashout is 2,000,000 coins for $35 - I dread to think how many adds you'd need to watch to get to it - that's if it will even pay out when you do... I won't be keeping it to find out!The excessive amount of long ads makes it frustrating to even see different ways to get money from it.

2. It has a high cost for the rewards compared to other legit apps, paired with how many ads you need to watch to get to the smallest prize, it wouldn't surprise me if they just didn't bother to pay out.

3. It just gets stuck on loading.These ads are really getting on my nerves it's way to many that keep popping up...this app shouldn't have any ads at all because they are getting in the way of things...even with looking at the ads you're only getting a small amount of coins at a timeTerrible app.

4. In order to get the last $10 to cash out at $35, it would take 700 days if you complete every task and watch every ad.

5. Check out cash walk if you want to walk instead of watch ads, I can at least confirm they actually pay outStarted out ok.

6. Started out getting about 3k coins for good rewards.

7. But the money was adding up fairly quickly up to about $20 now the ads decrease in value every day and it's going to be impossible to get to $35 to cash out.

8. Didn't so much mind the ads as the cash was adding up a few cents at a time.

9. The app devalues how many "points" you earn, which makes cashing out impossible.

10. You need to earn $35 to cash out.

11. However, I suspect they'll reduce the earn rate again at $30, making cashing out impossible.

Steps to Troubleshoot & Fix Jolly Steps Issues

1. Fix Jolly Steps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jolly Steps: Restarting the app will resolve most errors.
  2. Update the Jolly Steps App. Here is how:
    1. On Android goto PlayStore » Search for "Jolly Steps" » Open Jolly Steps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jolly Steps » click "UPDATE".
  3. Clear Jolly Steps app cache: Clearing cached data will force your app to retrieve the latest data directly from Jolly Steps servers.
    1. On Android, goto Settings » Apps » Select "Jolly Steps" » click Storage » click "Clear Cache".
  4. Check Jolly Steps app permissions. If any of these permissions required to use your device's features are disenabled, Jolly Steps might not work.
  5. Uninstall and reinstall Jolly Steps. If nothing else has worked, completely uninstall Jolly Steps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jolly Steps not working


2. Fix Jolly Steps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jolly Steps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jolly Steps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jolly Steps may not be able to connect to the Internet when running in the background.

Reported Issues