Contact Land Rover Remote Customer Service

Why should I report an Issue with Land Rover Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JLR - Land Rover to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The App's enhanced features, improved functionality and intuitive interface affords peace of mind, more efficient journey planning and greater well-being for you and your passengers. - Connect your favorite music and lifestyle applications to your InControl account for use in vehicle. - Locate your vehicle in a crowded car park with 'beep and flash' functionality. *Availability and function depending on vehicle capability, software and market.

2. The Land Rover Remote App keeps you in touch with your Land Rover when you're not in your vehicle, delivering greater control than ever before over security and comfort settings.

3. Download the Land Rover InControl Remote App and then log in using your Land Rover InControl username and password to connect to your vehicle.

4. Official Apps are recognizable as originating from "Jaguar Limited" or "Land Rover" or "JLR-Land Rover" or "JLR-Land Rover" or "Jaguar Land Rover Limited".

5. Unofficial apps are not endorsed in any way by Jaguar Land Rover Limited.

6. IMPORTANT: ONLY JAGUAR/LAND ROVER OFFICIAL APPS MAY BE USED TO ACCESS YOUR VEHICLE OR ITS FUNCTIONS.

7. Use of unofficial apps may cause security risks or other harm to the vehicle and its functions.

8. JLR will not be responsible under vehicle warranty or in any manner for any loss or damage you suffer resulting from the use of unofficial apps.

9. We have no control or responsibility over them.

10. Continued use of GPS running in the background can dramatically decrease battery life.

1. I only ever got it to work once on the old app, but I would like the functionality again since it was quite an expensive optional extra from the factory that has never really worked as advertised in your TV commercials.This app is the most expensive waste of money I've made by far! The price of the cars one would assume you should successfully be able to start the vehicle, wrong! Since LR can't seem to figure out how to correct this failure, they should make the vehicles capable to install after market remotes.

2. Lastly it would be amazing if they integrated with Google Assistant to remote start your vehicle on cold days like several other brands have.When it comes to configuring the apps to link with your Land Rover car it is simple and easy to do.

3. For the price point and no ability to auto start with a remote (like many vehicles) you expect something as simple as an app to work.

4. However if you are short one FOB you cannot use this apps to be a substitute! Also I discovered I cannot register additional users! I have tried to get tech support help on this issue but I am still waiting.Don't buy a Land Rover... this app needs a lot of work!! Too many errors.

5. I love my Discovery but auto start issues are souring my views on the brand and 3 years in it may be time to trade for a new brand.

6. There was a miss communication between the app and the vehicleI have been dealing with the remote start over phone app for months.

7. You have to leave your phone unlocked and open while you wait for it to start which may take multiple attempts or not work at all.

8. But the biggest issue is that it is hit or miss on you actually being able to start your vehicle.

9. This is very disappointing to say the least.Update 6/6/23-no fix for the auto start.

10. Finally after 20C infotainment update and this app update just a few days ago I can start my car anytime any day.

11. Mostly I just want the climate start to work.

1. Fix Land Rover Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Land Rover Remote: Restarting the app will resolve most errors.
2. Update the Land Rover Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Land Rover Remote" » Open Land Rover Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Land Rover Remote » click "UPDATE".
3. Clear Land Rover Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Land Rover Remote servers.
   1. On Android, goto Settings » Apps » Select "Land Rover Remote" » click Storage » click "Clear Cache".
4. Check Land Rover Remote app permissions. If any of these permissions required to use your device's features are disenabled, Land Rover Remote might not work.
5. Uninstall and reinstall Land Rover Remote. If nothing else has worked, completely uninstall Land Rover Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Land Rover Remote not working

2. Fix Land Rover Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Land Rover Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Land Rover Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Land Rover Remote may not be able to connect to the Internet when running in the background.