Published by JLR - Land Rover

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Why should I report an Issue with Land Rover InControl Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JLR - Land Rover to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Land Rover InControl Remote Customer Insights

1. Tried to remote start with climate, but no luck.For spending so much on a vehicle, one would think that the app which controls the auto start, location etc would work at least 98% of the time! More often than not I get a notice that my car is in a poor coverage area, no matter where I am, or that the car is already running, or already locked/unlocked.

2. Features to consider: * Single app for remote and route planning * Control heated / cooled seats when you start the vehicle * Control heated windows when you start the vehicle * Close sunroof remotely * Notification if the vehicle is unlocked and the key fob is not present.

3. I am so sick about the fact that I can not start my car over half the time! My old cars auto start still works better!!!!Recently, the app started not working and telling me my vehicle is parked in a completely different location miles away from where it actually is.

4. I've tried uninstalling and reinstalling, and that has not fixed the issue.Remote start barely works, just spins and spins then goes back to the start screen.

5. I found I have to open it, let it update, close it, then reopen it and second update it works.The only reason I use this app is to remote start my car.

6. Don't count on being able to consistently lock or unlock your car or remote start it.Sometimes it works great, other times not.

7. If you want reliable remote start, look to a better brand of vehicle.

8. I know some have had issues with this app, but I've been using it for the last week on a Samsung Galaxy S8 and haven't had any real problems with remote start.

9. It is the only way to remote start, and winter is coming... Update: They successfully fixed it after a couple days.

10. If it was $175.00 for 48 months, I'd most likely purchase the subscription for the sometimes work auto start.

11. It also won't remote start and just keeps spinning.

Steps to Troubleshoot & Fix Land Rover InControl Remote Issues

1. Fix Land Rover InControl Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Land Rover InControl Remote: Restarting the app will resolve most errors.
  2. Update the Land Rover InControl Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Land Rover InControl Remote" » Open Land Rover InControl Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Land Rover InControl Remote » click "UPDATE".
  3. Clear Land Rover InControl Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Land Rover InControl Remote servers.
    1. On Android, goto Settings » Apps » Select "Land Rover InControl Remote" » click Storage » click "Clear Cache".
  4. Check Land Rover InControl Remote app permissions. If any of these permissions required to use your device's features are disenabled, Land Rover InControl Remote might not work.
  5. Uninstall and reinstall Land Rover InControl Remote. If nothing else has worked, completely uninstall Land Rover InControl Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Land Rover InControl Remote not working


2. Fix Land Rover InControl Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Land Rover InControl Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Land Rover InControl Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Land Rover InControl Remote may not be able to connect to the Internet when running in the background.

Reported Issues