Contact Jaguar InControl Remote Customer Service

Why should I report an Issue with Jaguar InControl Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JLR - Jaguar to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've driven the car several times and still NOTHING! It's freezing in MI and I would like to auto start my car some of the time...geesh!! Definitely not a good look driving a Jag that doesn't have remote start!! #frustratedwithbothappsUnbelievably slow communication with vehicle from the app.

2. Why over complicate something as simple as remote start? The Journeys on the other hand works great and saves a ton of time calculating trips for work.

3. I am happy with the functionality of InControl Remote but recommend JLR adds some data similar to the aftermarket app WattCat.Terrible! I thought by downloading this app, I'd get a better remote connection...NOT! My profile synced, however, the app keeps staying the car is in sleep mode and will restart once the car has been driven.

4. Just please fix the rest of the appIt worked fine for several months when I used it to precondition the car and check up on charging progress, but yesterday it failed to open after several attempts, deleting and reloading the app and rebooting my phone I noticed that it had been updated recently, so I hope the developers will see this and solve the problem.

5. If this isn't fixed by the time my lease ends, will be rethinking my options!**PLEASE READ** You need to go into the App Info, then Storage and clear the cache and data and it will fix the September 2019 update! Just crashes after latest update.

6. Can't even do it from my key!! For me it's important since I've got little ones & rely on remote start to help warm the vehicle prior to getting in, esp in a storm.

7. This is pretty bad for a luxury vehicle app.Was excited about the remote features, but they work very intermittently (most often not working).

8. I'm done with Jaguar Update Oct23 2019 App does not work frustrating when you'd like to warm up before going into a cold car.

9. No point in continuing to pay ATT monthly to use an app that doesn't work..If you have two Jaguar vehicles, there's no way to to switch to the second one that you've added.

10. The app itself is in dire need of a makeover as it is not intuitive, it doesn't match the vehicle's UI styling, and essentially looks and works like an app from 2012.

11. It used to work decently but slow with occasionally not connecting, but now even after reinstalling the newest version won't even open, just crashes.

1. Fix Jaguar InControl Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jaguar InControl Remote: Restarting the app will resolve most errors.
2. Update the Jaguar InControl Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Jaguar InControl Remote" » Open Jaguar InControl Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jaguar InControl Remote » click "UPDATE".
3. Clear Jaguar InControl Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Jaguar InControl Remote servers.
   1. On Android, goto Settings » Apps » Select "Jaguar InControl Remote" » click Storage » click "Clear Cache".
4. Check Jaguar InControl Remote app permissions. If any of these permissions required to use your device's features are disenabled, Jaguar InControl Remote might not work.
5. Uninstall and reinstall Jaguar InControl Remote. If nothing else has worked, completely uninstall Jaguar InControl Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jaguar InControl Remote not working

2. Fix Jaguar InControl Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jaguar InControl Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jaguar InControl Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jaguar InControl Remote may not be able to connect to the Internet when running in the background.