Published by Duyht1's Team

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Why should I report an Issue with Assistive Touch - Home Button?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Duyht1's Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Assistive Touch Customer Insights

1. And , when screen recording is start it can not record clearly.This app is great I would've given it 5 stars except that it keep asking me to turn the app on in the accessibility menu even though it's already turned on1 dont know if ill be doing thus..........plsssssssss make some things of this app.......it dosent downloads properly... my download is pending suspendesily.....i have 400mb of load but it dosent seem s Downlaoding an app!!!!!I love it since i already have a screen recording app i dont really have to complain about it but overall i highly recommend this O3OIt's ok but I always reactivate after using a different app.

2. Fantastic app which is a must for all smartphones to save the hardware parts.Very efficient application, simple, without problems, without interference, with attractive capabilities.This is not good app because it's screen recording is not good it can't work properly.

3. What I liked is in the screen shots taken the icon did not appear and that's what I wanted unlike in other such apps icon was also staying which was not needed.

4. Though just now I have installed it and tried to take screen shots it did its job flawlessly.

5. I am sure other functions of the app must also be a very smooth affair.

Steps to Troubleshoot & Fix Assistive Touch Issues

1. Fix Assistive Touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Assistive Touch: Restarting the app will resolve most errors.
  2. Update the Assistive Touch App. Here is how:
    1. On Android goto PlayStore » Search for "Assistive Touch" » Open Assistive Touch - Home Button » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assistive Touch » click "UPDATE".
  3. Clear Assistive Touch - Home Button app cache: Clearing cached data will force your app to retrieve the latest data directly from Assistive Touch servers.
    1. On Android, goto Settings » Apps » Select "Assistive Touch - Home Button" » click Storage » click "Clear Cache".
  4. Check Assistive Touch app permissions. If any of these permissions required to use your device's features are disenabled, Assistive Touch might not work.
  5. Uninstall and reinstall Assistive Touch. If nothing else has worked, completely uninstall Assistive Touch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Assistive Touch not working


2. Fix Assistive Touch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Assistive Touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Assistive Touch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Assistive Touch may not be able to connect to the Internet when running in the background.

Reported Issues

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