Published by Prospects Software Inc. on Oct 30, 2024

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Why should I report an Issue with MLS-Touch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prospects Software Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MLS-Touch image 1 contact MLS-Touch image 2

MLS-Touch Customer Insights

1. Sharing listings does not use the system default messages or email apps, and instead forces you into some internal system that doesn't even have all of your phone contacts.

2. I still have to use the app 'homespotter' so I can get a direct copy link for each listing to send to clients who aren't signed up in the MLS touch appWe really deserve a MLS app that is better than the competition for the $$$ that we pay into Stellar.

3. You also can't select multiple listings to share, or everything in a search result.Clumsy search interface.

4. Worst experience ever.This was great at first, but I can no longer email or send sms listings to my contacts.

5. I can't even find my own listings using the search function.

6. If I can't type in an address and get that address as a result, there isn't a reason to explore this app further.super easy and fast to use, just remember to apply after selecting a filter and clear filters on new searches.

7. If it could bring over all information fro the mls for a listing including ability to view disclosure doc's, and other uploaded documents, then it would be better.

8. I've sent an email to support twice and called them but they provided no solution It's not my phone...I'm able to access all other apps except for this one.

9. Android Pixel 5 user.The resources MLS's provide agents is shameful compared to what Redfin and Zillow offer our clients.

10. Easiest ro search for a particular address using the map interface.

11. I like that I can easily view the Hotsheet daily & text listings.

Steps to Troubleshoot & Fix MLS-Touch Issues

1. Fix MLS-Touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MLS-Touch: Restarting the app will resolve most errors.
  2. Update the MLS-Touch App. Here is how:
    1. On Android goto PlayStore » Search for "MLS-Touch" » Open MLS-Touch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MLS-Touch » click "UPDATE".
  3. Clear MLS-Touch app cache: Clearing cached data will force your app to retrieve the latest data directly from MLS-Touch servers.
    1. On Android, goto Settings » Apps » Select "MLS-Touch" » click Storage » click "Clear Cache".
  4. Check MLS-Touch app permissions. If any of these permissions required to use your device's features are disenabled, MLS-Touch might not work.
  5. Uninstall and reinstall MLS-Touch. If nothing else has worked, completely uninstall MLS-Touch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MLS-Touch not working


2. Fix MLS-Touch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MLS-Touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MLS-Touch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MLS-Touch may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Today the app stopped connecting to the internet. I deleted it from my phone, and after re-installation it will not confirm my MLS. It lets me chose the state, chose the MLS, and login for my MLS opens in Safari. However, when I login on Safari it takes me back to the confirm MLS page in the app! Nothing happens!!! Every time I hit confirm it brings me back to my MLS login page!

    — by Christin 3 years ago

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