contact HCMToGo

Contact HCMToGo

Published by Workforce Ready
Updated: Apr 29, 2022

Report an issue with HCMToGo.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with HCMToGo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Workforce Ready to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

HCMToGo Features and Description

Company Shortname Required! This app requires a company shortname, which is a unique company identifier which you can get from your company administrator. Tada! The new HCMtoGo mobile app is here! Before you jump in and download it be sure to take a look at the following. *IMPORTANT MESSAGE FOR NEW HCMtoGO USERS* BEFORE YOU LOGIN - employees and managers: • If your administrator has not setup the new HCMtoGO app for your organization, you will NOT be able to get access. Please check with your manager or company admin to get access to the new app. • When logging in with HCMtoGO you will need to select the region you are using as well as the Company Shortname (The unique Identification number your company administrator needs to provide to you.) • After you enter that information you will be prompted to enter in your Company, Username, and Password. If you get stuck on this your COMPANY ADMIN can help you out. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login. Now that you are ready to join HCMtoGO here are some of the awesome things you can do within the new app to enhance your human resource needs: • Check and/or edit your timesheets for accuracy • Submit and view time off requests • Check vacation/sick balances • Enroll in benefits and view existing benefits • Check your schedule • View pay stubs and manage direct deposits. • Check your schedule and, if enabled, swap shifts with peers Your employer must have the HCMtoGO software configured for mobile use. Contact your system administrator for more details. Key things to know as an administrator: • Users need to have permission to access the new app via their security profile. • Users need to be permissioned to have access via their UI Preferences widget within their security profile. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login. • Basic Authentication with SSO is not currently supported

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Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cannot unlock my account

    — by Dawn Costello 6 days ago

  • My account is locked. Please help.

    — by Wendy I Wells 6 days ago

  • I can't remember login info need to talk to someone asap

    — by Stacy M Morey 1 week ago

  • Hello I seem to be having trouble remembering my log in name and password would you mind assisting with this matter please

    — by Tewana Thomas 1 week ago

  • I don’t remember my username or password so i can’t get in

    — by Elizabeth 1 week ago

  • Hi, am trying to log in to my HCMTOGO account but am unable to do that could you please help me

    — by Rovanie Ngenue Akime 1 week ago

  • I am locked out of my account and needing my check stubs asap. I entered the correct password information in and it stated my account was locked. I'm not sure how when I hardly get on there to look at my check stubs.

    — by Keiona Townsell 1 week ago

  • I haven't logged into my app on my old phone in over 30 days. It's wanting to send a text message and I don't have the number anymore

    — by Delayna 2 weeks ago

  • I need help loging In

    — by Alexis 2 weeks ago

  • My name is Alexis ramsdell and I work at the McDonald’s in Shenandoah Iowa and I can not get into my hcmtogo account to see my pay stub for Tuesday and I need my user name

    — by Alexis 2 weeks ago

  • I had gotten a new phone had to re download the HCMTOGO APP and when it asks for my password and user name it's saying incorrect I've tried different ways and haven't been able to use my app in about a month

    — by Tanesha S Turner 2 weeks ago

  • Hello my name is Juan I work in Wayne view in New Jersey I have the HCMtoGo app but I forgotten my password the office give me another password but in the APP you must put the old one first so you can make up a new one but now no seems to want to help me out it been already months that I’m trying to find some one who can help me I hope you can help me out thank you.

    — by Juan Quevedo 2 weeks ago

  • I can't figure out how to login

    — by Megan basham 2 weeks ago

  • I'm trying to sighn up on my app for I can see my pay role I'm new to this app

    — by Ginger Carter 2 weeks ago

  • Need assistance to set up username and password for HCMtogo app for my job at Taco Bell.

    — by Belinda peoples 3 weeks ago

  • I want to see my payroll

    — by Sandi Rodriguez 3 weeks ago

  • Can’t log in

    — by Antoinette M Mccullough 3 weeks ago

  • Can’t log in

    — by Antoinette M Mccullough 3 weeks ago

  • I need to get the unique ID to gain access to my hcmtogo app.

    — by James Schultz 3 weeks ago

  • I can’t log into my account

    — by Gracie Lewis 3 weeks ago

  • my hcm to go app is locked and i cant get it unlocked. help please

    — by Bryanca Holtz 3 weeks ago

  • Hi my name is lajaunda Washington I work at burger King in Nashville Tennessee on Lebanon pike I'm trying to set up a new account

    — by Lajaunda Washington 3 weeks ago

  • Account locked

    — by Tristán cedillo 3 weeks ago

  • I'm having an issue with my account being locked, and I don't see an option I can take to unlock the account. Thanks.

    — by William Koch 4 weeks ago

  • My app is no longer allowing me to log in. I'm still employed by Patrick Industries. My user number is 74278. But it keeps saying thats a invalid account number.

    — by Travis B COLE 4 weeks ago

  • I can't log in to my HCMTOGO APP
    My username is bstaggs1

    — by Brittany Staggs 4 weeks ago

  • I am locked out of the app hcmtogo need to change my email from [email protected] to [email protected]

    — by Paul mims 4 weeks ago

  • My account is locked online and the app isn’t letting me get on it at all

    — by Dynasjia Carlton 4 weeks ago

  • I can't login to my account.

    — by Jillian Ballard 1 month ago

  • I can’t login my username and password are wrong or something is wrong I I already call me work but the said is my first name and last name initial

    — by Isch-schah 1 month ago

  • I can't get into my old account I don't remember username or password

    — by Carla sue thornton 1 month ago

  • I can’t login in I need my information

    — by Raquel Castro 1 month ago

  • Can i Please get My account unlocked?? My user name was: CBOYS

    — by Ciara 1 month ago

  • I might’ve not known that I had a 72 hour limit to wait to log in and now my account is locked out and I was wondering if there was anyway you guys could help me

    — by Italy Roldan 1 month ago

  • I work for McDonald’s and I don’t know my login information

    — by Adrian Lopez 1 month ago

  • I'm trying to check my account and check my check stubs

    — by Desmond Boykin 1 month ago

  • It says account locked but I forget my password on my account and it won’t let me reset it because it’s locked can you unlock my account so I can reset my password

    — by nathan weismantel 1 month ago

  • Having trouble creating an account

    — by Derrick Jones 1 month ago

  • My account is locked an it’s was supposed to be unlocked a couple of days ago My company shortcut name is KPAY1002310 an user is canderson0462 an pass is 0462

    — by Carter 1 month ago

  • Cant login - account says Locked

    — by John archer 1 month ago

  • I need to change my phone number but cant find where to change it.

    — by Amanda Cowan 1 month ago

  • I am unable to log into the appt, please help

    — by Mai Yang` 1 month ago

  • Hello there,I need to reset my username

    — by Ruben Santos 1 month ago

  • I can’t access my pay stubs or anything

    — by Kurstie Purtlebaugh 1 month ago

  • How do I change my secure old email and phone number to send me a code?!

    — by Timiya Pittman 1 month ago

  • how do i get my app unlocked?

    — by Thomas M Costas 1 month ago

  • Don’t remember password

    — by Anthony Smith 1 month ago

  • Having trouble logging in and setting up a account

    — by Lakenzie Dillard 1 month ago

  • am unable to open my hcmtogo account

    — by lucy kihiu 1 month ago

  • I have been locked out of my account. How can I get back in?

    — by Anisha Beach 1 month ago

  • I need to get my check stubs but the pp doesn't let me create an account so I don't know what to do I work what McDonalds and my name is Cody criner and I live in Tooele Utah 84074 if u can help me that would be great

    — by Cody criner 1 month ago

  • don’t need it

    — by latayshia armstrong 1 month ago

  • I forgot my username

    — by Kierra Diltz 1 month ago

  • Hey, my HCMTOGO account is locked. It asked a security question where it was requiring my social security number, I entered correctly and it locked my account. Help me please

    — by Arturo Monsivais 1 month ago

  • I am locked out of my account how do j go about getting it unlocked?

    — by Donald Seifers 1 month ago

  • I cant access the hcmtogo app. I dont remember the user name id and password. I need to access it Asap

    — by Tammy hunter 1 month ago

  • I can't sign into my HCM2Go app

    — by Marion Still 1 month ago

  • Unable to reset my password

    — by Elizabeth M Tosch 1 month ago

  • I'm having a problem logging in

    — by Patrice Y Ware 1 month ago

  • I got locked out my account after I reset password

    — by Brandon Walker 1 month ago

  • I can’t log into my HCMtoGo app on my new phone …my number and email has changed from the one on the app and I can’t receive and code to verify because all my information is has changed

    — by April mitchell 1 month ago

  • Hi,
    I need help restoring my password because Im not able to clock in and out? Thanks,

    — by Rafael 1 month ago

  • I can’t login to my account. I forgot my username but not my password

    — by Takima Cross 1 month ago

  • I can't reset my password

    — by Julie Foust 1 month ago

  • My app says error locked out. How do I get back in?

    — by Ericka Schwartz 1 month ago

  • My HCMtoGo account is locked and I need it for work can anyone help me

    — by Brianna 1 month ago

  • I didn't register my account immediately and now it says my account is locked.

    — by Lena Summers 1 month ago

  • I am locked out of my account

    — by Rhonda Meadows 2 months ago

  • Been locked out of my account

    — by Kimberly Hines 2 months ago

  • I am having problems logging into the APP.

    — by rose martinez 2 months ago

  • Cannot login into account due to forgotten login and password

    — by Brittany 2 months ago

  • I need to reset my password

    — by Brittney Albis 2 months ago

  • Trying to create an account for hcmtogo

    — by Pierre Freeman 2 months ago

  • I forget username

    — by Ean munoz 2 months ago

  • I can not access my account
    I no longer have access to either of the email and phone number linked to the account.

    — by Brian Mann 2 months ago

  • My account is locked

    — by D’Mashanay 2 months ago

  • I have a new phone and need to reset password

    — by Daniel Modica 2 months ago

  • I'm trying to sign up but it's asking me for user name and password which I don't have I work for McDonald's

    — by Anthony Rosado 2 months ago

  • Account login and password reset and check shortage of 04/18/22.

    — by Dyominique Bolden 2 months ago

  • Can’t log into my account forgot username and password as well as company shortcut name! Please help!

    — by Laura Rudnicki 2 months ago

  • I am locked in my account and it has my health insurance info I need

    — by Andrew Manypenny 2 months ago

  • Please help me with my forgotten username and password.

    — by Malgorzata Szeszko 2 months ago

  • i need to change my email and phone number my old email and phone number is still on there i want it off

    — by evelyn lewis 2 months ago

  • I'm having trouble logging in to my account I don't remember my login information

    — by Nathaniel cotton 2 months ago

  • i need to reset my username and password because I don't know it

    — by Jerald Davis 2 months ago

  • I need some copies of my paystub

    — by Jerald Davis 2 months ago

  • The phone number on the account is no longer active. Will not allow any changes. Will not allow an email to be added. Need a verification code.

    — by Terry Bush 2 months ago

  • the app on my phone is not letting me enter

    — by Lawrence Stevens 2 months ago

  • My account has been locked

    — by Christopher Brand 2 months ago

  • I want to get my paystubs

    — by HEIDI L WILLIAMS 2 months ago

  • Please help me get the password and username for HCMtogo .I forgot my password and username

    — by Malgorzata Szeszko 2 months ago

  • Need help changing my number and email, entered it wrong when I was trying to setup my account. Also the make call isn’t working

    — by Nakeria Woods 2 months ago

  • Live agent

    — by Valarie Mouton 2 months ago

  • I don’t know how to create an account

    — by Siella Silva 2 months ago

  • I forgot my username & password. I'm a former employee trying to access my old account for my W2 forms for tax purposes. Reach out to me ASAP

    — by Alexis 2 months ago

  • Am locked out of my account I need it unlocked please

    — by Christopher Cartagena 2 months ago

  • Lost username

    — by Amber M Landers 2 months ago

  • Forgot username name an password

    — by Tavionna Washington 2 months ago

  • Can you guys just send my username and password because I can't login in and I need to check how much I got paid and I don't know my username and password or if I even got one.

    — by Jimmy 2 months ago

  • I can't log in

    — by Jimmy 2 months ago

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