1. If you get stuck on this your COMPANY ADMIN can help you out. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login.
2. Please check with your manager or company admin to get access to the new app. • When logging in with HCMtoGO you will need to select the region you are using as well as the Company Shortname (The unique Identification number your company administrator needs to provide to you. • After you enter that information you will be prompted to enter in your Company, Username, and Password.
3. This app requires a company shortname, which is a unique company identifier which you can get from your company administrator. Tada!
4. Before you jump in and download it be sure to take a look at the following. • If your administrator has not setup the new HCMtoGO app for your organization, you will NOT be able to get access.
5. Company Shortname Required!
6. Your employer must have the HCMtoGO software configured for mobile use.
7. The new HCMtoGo mobile app is here!
8. Contact your system administrator for more details. • Users need to have permission to access the new app via their security profile. • Users need to be permissioned to have access via their UI Preferences widget within their security profile. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login.
1. I appreciate any help!This app takes something simple, recording work hours, and makes it difficult, time consuming, and unreliable.
2. You seriously need to update the backend of this app.App doesn't open half of the time, just stays in an endless loading screen.
3. When requesting time off for days before and after days without scheduled shifts it isn't smart enough to automatically remove those days and you have to put in multiple requests to work around it.
4. The security feels higher than my banks, which may be appropriate for an employer who has all your personal info to protect, but for an employee that just wants to clock in and out, there is no need to force password changes.
5. Edit, once again the app would not load after opening and closing it multiple times last night, i tried opening it again today and my account is locked even though I didn't even get to attempt to login because the app couldn't even get to the login screen to begin with.
6. Initially I am able to log in without issue, but when clocking in/out or changing cost center, my phone suddenly loses all cell service (despite full coverage before and after) and a prompt comes up saying that the connection is lost.
7. On the low chance it actually starts on the first attempt to load it, I'm lucky if it is quick enough to let me clock in on time.
8. It constantly freezes on startup and most of the time requires restarting my phone for it to work.
9. If you have to add a note to your time sheet you have to click save in two different spots otherwise it doesn't save it.
10. This app has lost over 20 hours of my time in the past two pay periods because of these issues.
11. It's garbage.Although it likely has the functionality you need, it just isn't intuitive/ user friendly.
No options on app or website to change password. Company HR cannot make the change either.
I need to make a new user name and password
I have emailed you guys several freaking times and no one will get back to me you guys are VERY unreliable
I can't log in i forgot my user name and password. My home screen is'nt giving me the option to do so.
Hey I work for morning star and my account will not send me the email to reset my password and now I’m locked out can you help me?
I’m trying to download my last two paystubs and when I’m attempting to log in it says my account is locked. Is there any way you guys can unlock my account? My company’s short name is CH50029 and my username is FGomez. Thank you!
1. Frida Gomez
I am unable to log into HCMtogo
How do I sign up?
My name is Brooke doss, I work at Children’s Lighthouse of Rockwall and I don’t have a complaint but I’m not sure what my username or password is for my account.
Hello my account is Locked can u help me get it unlock
Forgot my username
I need help getting back into my account
I received a paycheck on Wednesday June 14th and it was supposed to be directly deposited to my account with Chase yet it has not been deposited and there's no deposit pending so I need to know where my paycheck is and how I can get it deposited in my checking account please get back to me as soon as you can thank you
I need help to add new bank account
Hello this is Cheria Clinkingbeard and I need help with the login on my hcmtogo account for my payroll
I could not log in to my account so is their a way for you can help me log in or is there another way for me to sign up again
I have been trying to get an account set up with you guys For quite sometime now I am needing access to only my may 18th pay stub for medicaid reasons I need to get that ASAP
Trouble with login
I'm trying to login to my account but I don't have the email address that's on file.
Need help logging I to see paystub
Doesn’t let me log in and it seas it locked
I can’t login. Keeps giving me error for my username or password. Not sure which one is wrong but I have been trying with correct information. Please assist me in resetting my account. Thank you.
I cant login and my boss doesnt know what to do so im stuck ive asked if they sent me an email and my boss doesnt know so im not sure where to go from here
I cannot enter since it asks me for the code to reach the email and I do not get it to access my account
I've locked myself out of my HCM account. I forgot my username and password. What do I have to do to get back into it?
I cannot log into the app to view my pay stub.
can’t get into my account keeps saying locked after I try every time I need my pay information please
I can't log in
I m a new employee of Anew Contractors/Indiana Wash and Seal in Lafayette, IN. My Name is Linda Yelton
I am trying to login to the HCMToGo account for the first time. I selected the correct region (North America). I entered the correct Short Name (1784APS). I put in my username Lyelton. I entered my Social Security Number. Then it took me to a screen that asked for an authorization code. I do not have an authorization code or know how to get one. My boss is out of town and would like me to get this set up while he is gone. Can you help me log in the first time, please? Thank you so very much!!!
I forget my username and password
Can not log in my account.
It will not let me log into my account through the phone app, keeps saying invalid log in info and its the correct information..so I don't understand what is going on. Please help - Thank you!
Lost my log in ingo
Can’t get into the app
Forgot my username and password to my HCMtoGo app
I am unable to update my phone number ib the app
I cannot long in to my account and need assistance. ITS SAYING I NEED QR CODE?
my name is stephanie hutchison i work for jdh developers/ quality inn. 750 cobb place kennesaw ga 30152. i need help getting in this app. i have been trying for weeks. my boss acts like its no big deal. but i need to check my hours. and need to see my time. thank you very much in advance. email is hutchisonstephanie878@redacted
my phone number is 470 330 71 81. thanks again
I can't remember my username and password to log into my app. Is there anyway you can help? Thanks
Work for Bruce Oakley lost all my account password and log in info
I don’t know how to access the account I do not have a username and password
I have an account but i don’t remember the username or password but it was with another email: adrianagarcia210203@redacted
I need to reset my password
My account is locked. Please unlock. Thank you!
Don't know company short name can't log in
I am locked out of my hcmtogo app
My account is locked
How to recover old password
Cant login to my account for clocking in and out
I cant login, its saying that my username is incorrect but it’s not
I can’t login to see my W-2s or my password or username is not working
My account is locked cus I was attempting to enter my password a few times. What can I do to get it back in?
My account keep getting lock even after I change my password..need help asap
I cannot log into my HCM to go app, it says “error: company locked”
Waiting for a response
My account is locked
I need to create an account but idk how to
Trying to reset my password
i am getting the message
''enter the one time (TOTP) code generated by your authenticator app
what is this?
Need to username and password reset
When I first set up my account , i put wrong my phone information and i cant receive the code to finish setting my account.
I NEED TO CHANGE MY PHONE NUMBER FOR HCMTOGO
I can’t login to see my w2
I'm locked out HCMtogo I'm trying to get my w2
I need to set up an account to get my W-2 forms.
I got a new phone and cannot login to the HCMtogo app due to not remembering my username.
I can’t sign in I don’t know my password or username
Cannot log into my app. I need assistance.
I forgot my username and password
Trying to login to get my w2 forgotten username and password
I am an old employee of Burger King at N Rutherford Blvd, Murfreesboro, TN . I can not log into my account to access my W-2. I need help with this issue. I've contacted every one and no one is helping.
I can not access ocean state job lots log in. I have no idea what the company code is and neither does my managers. Can you help
forget id password
I am locked out of my account. I forgot my password.
I recently quit my job and when I did apparently it locked me out my account. I requested that I receive my W2 electronically. But now that I can't get in it , I don't know what to do . Please help!
I'm lock of my acct. I need to be able to see my pay stub and hours.
I cannot get into my account
I forgot my username so I have no way to access my account
Forgot password and username
My account is locked i need my w-2s
I’m having trouble login into my account to get my check stubs
I can't get into my hmctogo app cuz it will send me a code to my old email that I can't access fully cuz it got messed up
Change the password
I am currently locked from my hcm to go app account. I need my payroll information and my manager cannot seem to unlock it for me to regain access. Thank you for your time!
Can’t login to my account don’t know of it cause I don’t work there anymore but they said to go on here and I need my w-2
I’m trying to log into my old account to get my W2 but it says my account is locked. Why ? Please help me unlock it.
I am locked out of my account and cannot clock in and out
Having trouble logging in HCM to go forgot the password
I can’t log in to my account I don’t remember my username
My unique number i was given is not working
Can’t get into my HCMtoGo account
I can’t login to get my w-2 forms
Having trouble logging in HCM to go
My account is locked..need to open up and download paystubs asap
I am lock out
MY ACCOUNT IS LOCKED I CANT GET IN TO RECIEVE MY CHECKSTUBS. PLEASE SEND TO DOMANIQUEDREAMS19@redacted OR PLEASE CALL 5174147453 OR 12489186077
Hi, i just need a hepl , I can’t open my account because i forgot
I am locked out of app
It won’t let me sign back into my account. It say my username and password are not longer available.
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