contact HCMToGo

Contact HCMToGo

App by Workforce Ready




Report an issue with HCMToGo.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with HCMToGo?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Workforce Ready to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



HCMToGo Features and Description

{Company Shortname Required! This app requires a company shortname, which is a unique company identifier which you can get from your company administrator. Tada! The new HCMtoGo mobile app is here! Before you jump in and download it be sure to take a look at the following. *IMPORTANT MESSAGE FOR NEW HCMtoGO USERS* BEFORE YOU LOGIN - employees and managers: • If your administrator has not setup the new HCMtoGO app for your organization, you will NOT be able to get access. Please check with your manager or company admin to get access to the new app. • When logging in with HCMtoGO you will need to select the region you are using as well as the Company Shortname (The unique Identification number your company administrator needs to provide to you.) • After you enter that information you will be prompted to enter in your Company, Username, and Password. If you get stuck on this your COMPANY ADMIN can help you out. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login. Now that you are ready to join HCMtoGO here are some of the awesome things you can do within the new app to enhance your human resource needs: • Check and/or edit your timesheets for accuracy • Submit and view time off requests • Check vacation/sick balances • Enroll in benefits and view existing benefits • Check your schedule • View pay stubs and manage direct deposits. • Check your schedule and, if enabled, swap shifts with peers Your employer must have the HCMtoGO software configured for mobile use. Contact your system administrator for more details. Key things to know as an administrator: • Users need to have permission to access the new app via their security profile. • Users need to be permissioned to have access via their UI Preferences widget within their security profile. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login. • Basic Authentication with SSO is not currently supported

contact HCMToGo image 2   contact HCMToGo image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am locked out and need to do my taxes.

    — by Michelle Oliver on Apr 11 2021


  • My account is locked and I've never logged into it before first time user

    — by Ron Muzzy on Apr 10 2021


  • I am trying to get into the app but it has locked me out and I was using the same information.

    — by Samantha Gadson on Apr 10 2021


  • I been locked of my HCMTOGO account! It's saying my login information isn't correct and I know for certain it is. I been trying all day to get into my account!! I'm trying to print out my W2S.

    — by Roxanne D Sanders on Apr 09 2021


  • Forgot my username now I can't log in

    — by John wood on Apr 09 2021


  • I can go on to my account with my password and name when I try on a desktop it want let me log in I need help getting into my account to get old check stubs please can I get some help why is my password and username not working on the actual website but it work on the app

    — by Delexis Lawrence on Apr 09 2021


  • Was the company short name referring to my name?

    — by Richard A Phillips on Apr 09 2021


  • Can we just start over cause I can't log in my account it keep saying my info is invalid

    — by troy joseph on Apr 08 2021


  • I cannot log on. Get error message account locked

    — by Ronda Kirkbride on Apr 08 2021


  • My hcmtogo account is lock try to see how I get it unlock

    — by Latosha Thornton on Apr 08 2021


  • Im locked out

    — by Christopher on Apr 05 2021


  • I have been locked out of my account and I need to reset my password as well. I’d there any way you can unlock it

    — by Kimberly on Apr 05 2021


  • I just recently got hired to work at McDonald’s and want to check my account for my weekly payments and I can’t seem to get in. Like i don’t know what to put to get it to where I need it to be.

    — by Morgan Reome on Apr 04 2021


  • The app will not take my user name on my phone. But the website on the computer does take it.

    — by Kathy Jones on Apr 02 2021


  • Can't get logged in

    — by Connie Gale on Apr 02 2021


  • I’m locked out of my account and I’ve never logged in

    — by Katie Hunter on Apr 02 2021


  • I just need to know how to set up an account. I work at the 2015 London Rd, Duluth Minnesota location

    — by todd heino jr on Apr 01 2021


  • How do I get my pay stubs

    — by Samantha on Mar 31 2021


  • trouble logging in

    — by David Andrews on Mar 31 2021


  • I recently sent a request for username and password. I got those but my account is locked. My user name is cmyhren850. Can you unlock it

    — by Craig myhren on Mar 31 2021


  • Good morning. I am trying tk get a hold if my W2 from my former.company Tap42. I do not know my username or password for the company. How can I get one?

    — by Craig myhren on Mar 31 2021


  • I have an iPhone 11 each time I use my app I have to enter username and password which is annoying because I should be able to tap my app and it should just open up

    — by Stephen Hickman on Mar 30 2021


  • Account locked

    — by sadeya sutta on Mar 28 2021


  • I forget muy password

    — by Carlos guerrero on Mar 27 2021


  • Need to waiver my benefits from my Company Dunham’s!!

    — by Michaelene Kreski on Mar 25 2021


  • Can't login. Need to change password.

    — by Sarah Gordon on Mar 25 2021


  • How can I login to hcm account

    — by TENINA on Mar 24 2021


  • How can I login in to a hcm app

    — by TENINA on Mar 24 2021


  • How can I login the HCM app

    — by TENINA on Mar 24 2021


  • I’ve been locked out of my account since December due to leaving my job in November. I was rehired in February, and as of March, I am still locked out of my account. I know the company short name and my sign in credentials.

    — by Tavis Green on Mar 24 2021


  • I am unable to access my account on the app. It says invalid username but it is the correct one. Can you help me please? My cell is 1 (701) 680-0430 thanks!

    — by Shelly Keller on Mar 24 2021


  • I need to figure out my username so that I can have access to my w-2 form. I no longer work at McDonalds & don’t know my employee ID to create an account

    — by Cheyenne Guy on Mar 23 2021


  • I am locked out of my account, as it says my username and/or password are incorrect. I need to access this app, but have no way of doing so.

    — by Olivia Himes on Mar 23 2021


  • Bought new phone but i cant log in on new phone

    — by Prudencio Hernandez on Mar 23 2021


  • App won't stay open on my phone and need company short name

    — by Latrice Washington on Mar 23 2021


  • I have hard time to try log in, it shows my user name is wrong, can someone body help me?

    — by Nancy burgos on Mar 22 2021


  • Can get into my account. Will not accept the user name. I have not changed the user name

    — by Deborah T Welsh on Mar 21 2021


  • I work for Hogan company mcdonalds at there store in saco maine trying to access your app to get copys of my paystubs and I am having no luck loging in I have no username or password

    — by Tatiana Gagnon on Mar 20 2021


  • Hi,
    Is the login location always accurate? Im having and issue with my company. They say Im not login in at our site and it shows 10 minutes away from what I really was? Is this a glitch?

    — by Luis Perez on Mar 19 2021


  • I have a new phone and can't sign into HCMto go account..may have to reset the password.

    — by Elizabeth Chermak on Mar 19 2021


  • I been trying to log in to my HCMtoGo account and it locked me out I’m trying to see if I can be unlocked and help resetting my password and username

    — by TEVIN5594 on Mar 18 2021


  • My account was locked today and I have to clock out. I don’t even know why my account got locked. 😡

    — by Renita Barbee on Mar 18 2021


  • My account is locked

    — by Dmari Ferebee on Mar 18 2021


  • Im Locked Out Cant Access last Pay Stub

    — by Kalesha on Mar 18 2021


  • I can't log into my HCMtoGo app I forgot my password

    — by LaTaysha Patterson on Mar 18 2021


  • No tengo usuario y no sé cómo registrarme

    — by Ana Patricia avila on Mar 17 2021


  • I work at 713 ocean state job lot, I am trying to log into your annoying mobile app on my phone so I can get my w-2 so I can do my taxes. The app keeps locking me out because I forgot the password. The is no help area on your app, you do not offer any other option than putting in a password, i.e. a code number, fingerprint, face recognition, etc. Not even a web site to go to for help?

    — by Marijane Currier on Mar 17 2021


  • My HCMTOGO account is locked! I need to access my account to receive my W2 Form for my taxes. The company shortname is co713 and the company is Ocean State Job Lot. My username is dchea5081. NEED MY ACCOUNT UNLOCKED NOW AND RESET FOR TAX PURPOSES.

    — by Danny Chea on Mar 16 2021


  • I am having trouble trying to login to my account.

    — by Marlene Rimpel on Mar 16 2021


  • I'm trying to login and its saying my account islocked

    — by Steven Volkwine on Mar 16 2021


  • What should I do/is there anything I can do if I forgot my password to log in?

    — by Nicole Takahashi on Mar 16 2021


  • I am having problems trying to log in and reset my password I don't even know if that's necessary now can someone please help me.

    — by Justine Gainey on Mar 15 2021


  • The is saying my username or password is incorrect. Can you assist with the correct username and password?

    — by Michael O'Malley on Mar 15 2021


  • forgot password

    — by sandra rivera hernandez on Mar 14 2021


  • Mi cuenta is locked plis fixed

    — by Soledad on Mar 14 2021


  • My account is locked, I need to get in.

    — by Cody Lobo on Mar 13 2021


  • I need help my account is llocked

    — by Angela Parham on Mar 12 2021


  • Im trying to login to my account for the first time and now im lock out my user name is astrong3118 and my password is 7860 but its not working i dont know how to unlock it

    — by Amanda Strong on Mar 12 2021


  • Can't find my password

    — by Jaleer Myers on Mar 12 2021


  • Locked out of my account need to get back in

    — by Trina Singleton on Mar 12 2021


  • How do I unlock my account? I'm using the app

    — by Keith J Sturges on Mar 12 2021


  • Olvide mi contraseña

    — by Yaquelin on Mar 12 2021


  • My account is locked and I’m trying to login into my account to see the payroll.

    — by Alexandra Wright on Mar 12 2021


  • I need to get logged in to hcmtigo

    — by Lucinda Holloway on Mar 12 2021


  • My account is locked please unlock

    — by Cesar De la rosa on Mar 11 2021


  • For some time I've been looked out my account how can I get back in I really needs this asap

    — by troy joseph on Mar 11 2021


  • I'm trying to login into my account but unfortunately your app keeps making my account locked after my account was indeed correct. I had to delete this app and try it again but now this app is saying "login information is invalid". Please fix this immediately

    — by Robert Lesher on Mar 10 2021


  • I do not remember my login for the app HCMTOGO, I work at autobell and I’m trying to get my tax return money. Thanks!

    — by Blake Patterson on Mar 10 2021


  • i forgot my password and user name

    — by Syed Shah on Mar 08 2021


  • I am trying to login into my account of HCMtoGo and I can’t login at all

    — by Diamond Toeh on Mar 08 2021


  • Will not let me log in

    — by Kayla Bishop on Mar 08 2021


  • Since the recent update, I cannot locate where to enter a missed punch. Please reach out to me as soon as possible

    — by Lucas G Crawford on Mar 08 2021


  • I can’t log in to my account it says I am locked out. And I have never even been on the site until today can you help me log in to my account please? Thanks

    — by Dwight McGee on Mar 05 2021


  • I forgot my password and username to the hcm to go..I was wondering if you could reset it for me.. thank you

    — by Imelda Rubio on Mar 04 2021


  • I can’t remember my username or password

    — by Kyle kaminski on Mar 04 2021


  • I can't log in it's saying log in information is invalid

    — by Sharon Denise Lewis on Mar 04 2021


  • HCMTogo is not letting me log into my account through the app

    — by Gabbie on Mar 04 2021


  • Good night Lock out need to login please my number is 5165471752

    — by Pierrot Marcellus on Mar 03 2021


  • Forgot password and username

    — by Elijah webster on Mar 03 2021


  • My account is locked please unlock

    — by Kimberly hinkle on Mar 03 2021


  • Couldn't login in first time

    — by Malvin L Green on Mar 03 2021


  • Can’t access my account not sure why

    — by Michael Scacco on Mar 03 2021


  • I am locked out of my account. Please help.

    — by Sara Holden on Mar 02 2021


  • Good afternoon! My account is Locked can I please getting unlocked thanks

    — by Pierrot Marcellus on Mar 02 2021


  • Good afternoon! My account is Locked can I please getting unlocked thanks

    — by Pierrot Marcellus on Mar 02 2021


  • I need help login in

    — by Deshawn Dotson on Mar 02 2021


  • I need help to get in my account

    — by Deshawn Dotson on Mar 02 2021


  • Need to reset password

    — by Joyce Gurley- Crosby on Mar 02 2021


  • I got locked, I need help

    — by Nino Lobzhanidze on Feb 26 2021


  • My account says it's locked and can't get in it what do I dp

    — by Tracy Borman-Weaver on Feb 26 2021


  • My account is locked and I need to login and I forgot my password.

    — by Diana on Feb 25 2021


  • I am trying to login bit I don't have a username or password. How do I sign up? I need my check stubs as soon as possible

    — by Kayla Johnson on Feb 25 2021


  • password locked

    — by Mila Shrestha on Feb 24 2021


  • I need my username and password

    — by Hernan Lliguisaca on Feb 24 2021


  • I want to reset my username and password because I forgot it.
    My number is 3474849237

    — by Carolina Fabian on Feb 23 2021


  • trying to change the phone number on my acct and verify the email, Can't verify log-in Phone # 9195596382

    — by Corazon S Layden on Feb 22 2021


  • Help me get into my account my user name and password are not working

    — by I cannot get into my app user name is a red flag I need help to get in on Feb 22 2021


  • I forgot my password

    — by Kesha A Williams on Feb 21 2021


  • I can’t log in.

    — by Alyssa Felton on Feb 20 2021


  • Necesito que me desbloquien mi cuenta porfabor la necesito para mis w2

    — by Alexis Vargas on Feb 19 2021







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