Contact MaxiClimber Customer Service

Why should I report an Issue with MaxiClimber® Fitness App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InovaUS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would be good to have just a freestyle workout (on the Start/Hone screen where you can just start and stop - and still be able to track so you could still track your progress history, regardless of your fitness level.The app used to work.

2. 👎 not worth having this app... oohhh and can't set up or adjust my own workouts to extend my time...The app worked fine when I first downloaded it but then it updated and became super glitchy (back button wouldn't work, some of the audio for workouts didn't download).

3. Won't keep track of progress which is basically useless since if you are doing the challenge you need to get to the next day.

4. Login on Android literally takes 5-10 minutes to login... And then still won't keep accurate track of progress.

5. Useless app, and I see from the comments that it's a huge problem and they are ignoring, rather than responding to their customers.You can set goals because the counter is not Bluetooth you are not able to track your activities with the vertical climber.

6. Have to take an extra time and steps to manually keep track by adding my time and calories at the ending and input them on my personal notes.

7. I do my routine work out and noticed it does not track or log my time and calories burned.

8. Even worse, the app constantly forgets your progress and you have to start over.I am not able to create an account or sign in.

9. Apparently the only image they could capture is fishDISSAPOINTING !! This app does not track your workouts like the old version did.

10. I have a fairly good but not great level of fitness and could not do the 1st day 10min or so routine (10 active 5 warm up down that are not shown on app (warm up anyway never made it as far as end)).

11. The "group" classes are available on YouTube already (the app just links to them), and the 21 day challenge only cycles through 4 preset routines.

1. Fix MaxiClimber Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MaxiClimber: Restarting the app will resolve most errors.
2. Update the MaxiClimber App. Here is how:
   1. On Android goto PlayStore » Search for "MaxiClimber" » Open MaxiClimber® Fitness App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MaxiClimber » click "UPDATE".
3. Clear MaxiClimber® Fitness App app cache: Clearing cached data will force your app to retrieve the latest data directly from MaxiClimber servers.
   1. On Android, goto Settings » Apps » Select "MaxiClimber® Fitness App" » click Storage » click "Clear Cache".
4. Check MaxiClimber app permissions. If any of these permissions required to use your device's features are disenabled, MaxiClimber might not work.
5. Uninstall and reinstall MaxiClimber. If nothing else has worked, completely uninstall MaxiClimber then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MaxiClimber not working

2. Fix MaxiClimber Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MaxiClimber be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MaxiClimber not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MaxiClimber may not be able to connect to the Internet when running in the background.