Published by illlusion

Report an issue with Philips Universal Remote.
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Why should I report an Issue with Philips Universal Remote?

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About Philips Universal Remote

1. Philips Universal Remote designed by Illusions Inc I can be used very easily and you will feel like a real Philips Universal Remote because it has all the functionalities which an ordinary Philips remote control can perform.

2. Once you have Configured this Philips Universal Remote app with you Philips Device it can easily be found in the "Saved Devices".

3. Once you have Configured this Philips Remote Control App you do not need to configure it again for the same device.

4. Philips Universal Remote App is easy to configure by following two step guideline.

5. This is not official remote control of Philips Company.

6. This remote just controls the functionalities of Philips Devices. 3.

7. Supports all the functionalities which as company built ordinary remote can perform.

8. It is IR based remote controller, you should have a built-in IR transmitter or external infrared to control the TV. 2.

9. We have designed this with least application size in the market so that users having slow internet connections can install it easily.

10. We have also uploaded screenshot as a guidance for the users.

11. We have just collected the codes for the convenience of users.

Philips Universal Remote Customer Insights

1. Moreover loads of ads.This thing really does work great! Our original remote has issues with a couple of the buttons sometimes and this is way better than cursing and screaming and popping a blood vessel when it does! AND it really was only a 2-step set-up! Thanks to the developers for saving mine and my wife's sanity.Works perfectly! You just have to go through all the variations until you hit your device's sweet light.

2. After instal open click what u need the remote for point at t.v Blu-ray player surround sound etc.. whichever u need it to sync too push the power to test and BANG BOOM it works instantly.

3. Not much use having the app if all I can do with it is power on and off.Mostly an ad viewer trap, it forces several minutes of ads b4 you can access remote functions, then when you think you find a preset that works it will push a "rate us" screen that disables the remote functions and forces you back through the ad loop again.

4. Thx so much for this app works so amazingly and really really easy to use.. 😁😁😁I tried using this app to remote control my Philips 2.1 MMS 2550F speaker.

5. Its somehow functional, but I Didn't find the exact type of remote controller for Philips (MS2580b/94) with all functionality as original.

6. Ads don't block the view but can be seen so the advertisers still get their $$ worth and we get good use of the product.Very nice and usefull app! Too bad not all remote features work.

7. Also, the remote setup at install & open (first use) failed to work.

8. I tried sending email but it bounced back saying mail box is full.This is the only app I found that actually recognizes my bluray player, but as soon as I click yes the app crashes.

9. Do a Google search to see if it does, otherwise you're going to end up sitting through around a dozen pointless ads on this silly app to find out.

10. This is one of the most ad-intensive apps I've ever seen, and some of the ads are impossible to bypass.Actually works and pairs no problems.

11. Scroll down for all of the remote's options.

Steps to Troubleshoot & Fix Philips Universal Remote Issues

1. Fix Philips Universal Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Philips Universal Remote: Restarting the app will resolve most errors.
  2. Update the Philips Universal Remote App. Here is how:
    1. On Android goto PlayStore » Search for "Philips Universal Remote" » Open Philips Universal Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips Universal Remote » click "UPDATE".
  3. Clear Philips Universal Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips Universal Remote servers.
    1. On Android, goto Settings » Apps » Select "Philips Universal Remote" » click Storage » click "Clear Cache".
  4. Check Philips Universal Remote app permissions. If any of these permissions required to use your device's features are disenabled, Philips Universal Remote might not work.
  5. Uninstall and reinstall Philips Universal Remote. If nothing else has worked, completely uninstall Philips Universal Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Philips Universal Remote not working


2. Fix Philips Universal Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Philips Universal Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Philips Universal Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Philips Universal Remote may not be able to connect to the Internet when running in the background.

Reported Issues